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Info

DCIR - Direct Card Issuer Routing

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Customer

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Status

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Technical Lead

(Developer)

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Project Manager

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Support Engineer

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Customer Email(s) for Incidents

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VPN

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Access Bank

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Live

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Chiamaka Ofomata

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cardswitchingteam@accessbankplc.com

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NO

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First City Monument Bank

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Live

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Ugochukwu Ebirika

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switchapplicationsupport@fcmb.com

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NO

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Fidelity Bank

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Live

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Golden-Joe Osegbe

FEPSupport@fidelitybank.ng

From Monday to Friday after 6pm and on Weekends, always send your emails to  ChannelsDeliverySupport@fidelitybank.ng  for fast response

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NO

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Keystone Bank

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Live

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Saheed Yusuf

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chukwudiibeh@keystonebankng.com

Head ‑ Inclusive Banking, Transaction & Electronic Banking

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YES

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Union Bank

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Live

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Ugochukwu Ebirika

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itechannels@unionbankng.com

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NO

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United Bank for Africa (UBA)

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Live

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Saheed Yusuf

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Yes

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Wema Bank

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Live

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Abdulgafar Obeitor

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Juliana Haruna (Unlicensed)

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Golden-Joe Osegbe

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switching&payments_services@wemabank.com

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NO

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Eco Bank

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Staging

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Saheed Yusuf

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YES

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Providus Bank

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Staging

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Abdulgafar Obeitor

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Godwin Chiezugo (Unlicensed)

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Golden-Joe Osegbe

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channelssupport@providusbank.com

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N/A

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Stanbic IBTC

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Staging

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Ugochukwu Ebirika

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N/A

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Zenith

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Staging

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Abdulgafar Obeitor

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Ifeoluwa Oguntona

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Chiamaka Ofomata

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N/A

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Polaris Bank

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Client - Managed (Live)

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N/A

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Ifeoluwa Oguntona

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Ugochukwu Ebirika

NO

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Parallex Bank

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Staging

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Godwin Chiezugo (Unlicensed)

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customercare@parallexbank.com

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NO

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Kuda Bank

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Staging

Abdulgafar Obeitor

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Godwin Chiezugo (Unlicensed)

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cardproducts@kuda.com

help@kuda.com

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N/A

Info

DD - Direct Debit

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Customer

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Status

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Technical Lead

(Developer)

...

Project Manager

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Support Engineer

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Customer Email(s) for Incidents

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Fidelity Bank

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Staging

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Lewis Ugwu

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Emmanuella Edeh

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Chiamaka Ofomata

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Access Bank

...

Staging

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Lewis Ugwu

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Emmanuella Edeh

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Golden-Joe Osegbe

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Union Bank

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Staging

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Lewis Ugwu

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Emmanuella Edeh

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Golden-Joe Osegbe

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Wema bank

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Staging

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Lewis Ugwu

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Juliana Haruna (Unlicensed)

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Saheed Yusuf

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Keystone

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Scoping

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Lewis Ugwu

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Emmanuella Edeh

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Saheed Yusuf

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Renmoney

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Scoping

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Lewis Ugwu

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Emmanuella Edeh

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Saheed Yusuf