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Following each interview conducted, concisely document the essential points in a summary for convenient reference and future access. Although it may be appealing to rely solely on audio recordings of the interview, reviewing these recordings to extract specific information can be time-consuming. To facilitate efficient information retrieval for yourself and relevant stakeholders, it is recommended to synthesize these summaries as you progress through the interview process.
Sample snapshot: [WIP]
All interview snapshots should be compiled into one log for easy access. Example: [WIP]: https://docs.google.com/spreadsheets/d/1aMl5xbTeixmYpKHQS2T9-cCeRkzj05_8aXY0pi2rDw0/edit?gid=157615990#gid=157615990
Personas
A persona is a fictional, yet realistic, description of a typical or target user of the product. It is used to promote empathy, increase awareness and memorability of target users, prioritize features, and inform design decisions. These require some level of critical thinking, but as with most of these discovery articles, you cannot simply think up a persona, they will jump out at you the longer you spend in discovery. Your definitions of your personas should be updated over time as you uncover more insights about your users.
Source: https://www.nngroup.com/articles/personas-study-guide/?lm=personas-are-living-documents&pt=article
Sample persona (excerpt from the FX team) :
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Template article: https://www.interaction-design.org/literature/article/personas-why-and-how-you-should-use-them
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