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The discovery aims to uncover the users' current experience of users with the existing Rewards product on the Moniepoint personal app.
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Segment | Segment Description | Rewards activated (can see rewards section in thier their app) | Done a transaction? | Cashed out the rewards? |
|---|---|---|---|---|
Segment A | These users have cashed out rewards | Yes | Yes | Yes |
Segment B | These users have not cashed out rewards | Yes | Yes | No |
Segment C | These users have rewards activated but haven’t done a transaction | Yes | No | No |
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Task | Timeline | Status |
|---|---|---|
Data gathering | 13-16 September 2024 | Done |
Creation of artifactsartefacts | 17 September 2024 | Done |
Data analysis | 16-18 September 2024 | In Progress |
Review call and handoff | TBD | Not Started |
Expected outputs
Survey report
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Output | |
|---|---|
OST | https://www.figma.com/board/HJTgi6xPqxpdA4ed5Ym0AW/Rewards-OST?node-id=0-1&t=vxHR6nPpzLst1VLJ-1 |
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Survey analysis | TBD |