...
SUS score
Time on task
Success rate
Test plan
...
Delete this info panel, this is only for guidance.
...
Test plan |
|---|
...
1BAltDfoqDzOkX4O4fPh0PQemcIkFQiZgjvZArWvVlS8/edit?usp=sharing | |
Test plan | Attach the original test plan for reference - insert link |
|---|
Core user journeys
| Note |
|---|
Delete this info panel, this is only for guidance.
|
...
Persona | Core journey | Rationale | ||
|---|---|---|---|---|
Name of persona BRM & PRM + descriptionName of the core journey | Onboarding After Receiving Activation Link + description | Why this journey was selected + how you selected this journey | ||
Name of persona Onboarding a Business Owner + description | Name of the core journey + description | Why this journey was selected + how you selected this journey | Name of persona + description | |
Name of the core journey Selling and Assigning Cards to Business Owners and Customers + description | Why this journey was selected + how you selected this journey | Name of persona + description | ||
Name of the core journey Monitoring Business Owners Performance and Placing PND on Non-performing Business Owners + description | Why this journey was selected + how you selected this journey | |||
Name of persona + description | Name of the core journey Taking Courses via Dashboard + description | Why this journey was selected + how you selected this journey | ||
Name of persona BRM + descriptionName of the core journey | Ability to Cash Out Commissions + description | Why this journey was selected + how you selected this journey | ||
Name of persona SC & SPO + descriptionName of the core journey | Initiating the Onboarding Process of a BRM + description | Why this journey was selected + how you selected this journey |
Test environment
| Note |
|---|
Delete this info panel, this is only for guidance. Outline the approach you took - wether it was moderated or unmoderated test, remote or in-person, which platform it was performed on (mobile, web, POS), interactive prototypes or testing account, etc. |
...
Monitoring BRM/PRM Performance and Placing PND on Non-performing BRMs/PRMs + description | ||
Ability to Cash Out Commissions + description | ||
Selling Cards to BRMs | ||
SC | Assigning POS to BRMs |
Test environment
The tests were unmoderated, we allowed the users navigate these journeys themselves, remote and recorded. The tests were done with the present working platforms (mobile and web). Some technical issues didn’t allow for the use of test environment and prototypes.
Tasks
| Note |
|---|
Delete this info panel, this is only for guidance. Provide details on the tasks participants were asked to complete. Ensure tasks align with real-world scenarios that users of the product would encounter. |
...