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Hamza Abdul

Solomon Eshiet

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Note

Delete this info panel, this is only for guidance.

Add link to test plan for example; https://docs.google.com/document/d/1IJSsiOfUI6HE8F8_SOF7Xuc0oS7dTuSG-O8YZwqNhb0/edit?usp=sharing

Test plan

Attach the original test plan for reference - insert linkhttps://docs.google.com/document/d/14Z6-0fvX1MQD5_RDyTvKf_UrqCDmfCWSoHL-tYCVFb0/edit

Core user journeys

Note

Delete this info panel, this is only for guidance.

  • Identify and define core user journeys relevant to different user personas.

  • Focus on tasks critical to user satisfaction and aligned with the product's value proposition.

  • Include a rationale for why these journeys were selected and how you selected these.

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  • Create flexible savings: Users are expected to complete this journey within 3 minutes.

  • Create locked savings: Users are expected to complete this journey within 3 minutes.

  • Create fixed savings: Users are expected to complete this journey within 2 minutes.

  • Break savings plan: Users are expected to complete this journey within 2 minutes.

  • Cancel savings plan: Users are expected to complete this journey within 2 minutes.

  • Top up savings: Users are expected to complete this journey within 2 minutes.

  • Withdraw from savings: Users are expected to complete this journey within 2 minutes.

  • Manage savings: Users are expected to complete this journey within 2 minutes.

  • Rollover savings: Users are expected to complete this journey within 2 minutes.

  • Create SAYT plan: Users are expected to complete this journey within 2 minutes.

  • Pause SAYT plan: Users are expected to complete this journey within 1 minutes.

  • Change SAYT withdrawal frequency: Users are expected to complete this journey within 1 minutes.

  • Withdraw from SAYT savings: Users are expected to complete this journey within 2 minutes.

Success rate

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Personal savings

  • Create flexible savings: this journey is considered successful when [specify].

  • [insert journey name]Create locked savings: this journey is considered successful when [specify].[insert journey name]

  • Create fixed savings: this journey is considered successful when [specify].

  • Break savings plan: this journey is considered successful when [specify].

  • [insert journey name]Cancel savings plan: this journey is considered successful when [specify].

  • Top up savings: this journey is considered successful when [specify].

  • Withdraw from savings: this journey is considered successful when [specify].

  • [insert journey name]Manage savings: this journey is considered successful when [specify].

  • Rollover savings: this journey is considered successful when [specify].

Business savings

  • Create flexible savings: this journey is considered successful when [specify].

  • Create locked savings: this journey is considered successful when [specify].

  • Create fixed savings: this journey is considered successful when [specify].

  • Break savings plan: this journey is considered successful when [specify].

  • Cancel savings plan: this journey is considered successful when [specify].

  • Top up savings: this journey is considered successful when [specify].

  • Withdraw from savings: this journey is considered successful when [specify].

  • Manage savings: this journey is considered successful when [specify].

  • Rollover savings: this journey is considered successful when [specify].

  • Create SAYT plan: this journey is considered successful when [specify].

  • Pause SAYT plan: this journey is considered successful when [specify].

  • Change SAYT withdrawal frequency: this journey is considered successful when [specify].

  • Withdraw from SAYT savings: this journey is considered successful when [specify].

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