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Persona | Core journey | Rationale |
|---|---|---|
BRM & PRM (the primary point of contact within the sales network between business owners/marketers and the organization) | Onboarding After Receiving Activation Link + description | Why this journey was selected + how you selected this journey |
Onboarding a Business Owner + description(A major part of why they use the platform, to onboard businesses) | Why this journey was selected + how you selected this journey | |
Selling and Assigning Cards to Business Owners and Customers + description | Why this journey was selected + how you selected this journey | |
Monitoring Business Owners Performance and Placing PND on Non-performing Business Owners + description | Why this journey was selected + how you selected this journey | |
Taking Courses via Dashboard + description | Why this journey was selected + how you selected this journey | |
BRM (the primary point of contact within the sales network between business owners/marketers and the organization) | Ability to Cash Out Commissions + description | Why this journey was selected + how you selected this journey |
SC & SPO (those who oversee the main contact within the sales network between business owners/marketers and the organization, specifically the managers of BRM/PRM) | Initiating the Onboarding Process of a BRM + description | Why this journey was selected + how you selected this journey |
Monitoring BRM/PRM Performance and Placing PND on Non-performing BRMs/PRMs + description | ||
Ability to Cash Out Commissions + description | ||
Selling Cards to BRMs | ||
SC (those who oversee the main contact within the sales network between business owners/marketers and the organization, specifically the managers of BRM/PRM) | Assigning POS to BRMs |
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