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Persona | Core journey | Rationale |
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Hafsat | Create Flexible Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Michael | Create Locked Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Mfonido | Create Fixed Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Joseph | Top-up Savings. | This is an important flow for user to be able to boost their savings goals and interest earnings. |
Daniel | Withdraw from Savings. | This is an important flow for user to be able to transfer funds from their savings. |
Bola xchange | Withdraw from Savings. | This is an important flow for user to be able to transfer funds from their savings. |
Abubakar | Manage Savings. | This is an important flow for user to be able to adjust, and optimize their savings and goals for effective financial planning. |
Haminat | Cancel Savings. | This is an important flow for user to be able to close their savings and access remaining funds. |
Adesina | Break Savings. | This is an important flow for user to be able to withdraw from locked savings before maturity, often incurring a penalty. |
Maryam | Rollover Savings. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
Adetunji Kabir | Create SAYT. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
AOL lukash innovation | Withdraw from SAYT. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
Labake Ayeni | Manage SAYT. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
Test environment
Note |
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Delete this info panel, this is only for guidance. Outline the approach you took - wether it was moderated or unmoderated test, remote or in-person, which platform it was performed on (mobile, web, POS), interactive prototypes or testing account, etc. |
[insert text here]Interactive figma prototypes of the product was the product was tested on mobile and desktop devices in a remote and unmoderated setting. However testers had the liberty to ask questions when required.
Tasks
Core journey | Tasks |
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Create flexible savings | A user with interest of creating a flexible savings plan, has to navigate to savings sections, select a flexible savings, Enter details of savings, review terms and condition and then create plan. |
Create locked savings | A user with interest of creating a locked savings plan, has to navigate to savings sections, select a locked savings, Enter details of savings, review terms and condition and then create plan. |
Create fixed savings | A user with interest of creating a fixed savings plan, has to navigate to savings sections, select a fixed savings, Enter details of savings, review terms and condition and then create plan. |
Topup savings | A user with interest of toping up a savings plan, has to navigate to savings sections, select savings plan, click on topup and enter amount, enter transaction pin and confirm. |
Withdraw from savings | A user with interest of withdrawing from a savings plan, has to navigate to savings sections, select savings plan, click on withdraw and enter amount, enter transaction pin and confirm. |
Manage savings | A user with interest of adjusting a savings plan, has to navigate to savings sections, select savings plan, click on manage and update plan and confirm. |
Cancel flexible savings | A user with interest of cancelling a flexible savings plan, has to navigate to savings sections, select savings plan, click on the kebab menu, click on cancel flexible plan, enter transaction pin and confirm. |
Break Savings | A user with interest of breaking a savings plan, has to navigate to savings sections, select savings plan, click on the kebab menu, click on break savings, select reason of breakage, enter transaction pin and confirm. |
Create SAYT | A user with interest of creating a save as you transact savings plan, has to navigate to savings sections, select SAYT savings, Enter details of savings, review terms and condition and then create plan. |
Withdraw from SAYT | A user with interest of withdrawing from SAYT plan, has to navigate to savings sections, select savings plan, click on withdraw, enter transaction pin and confirm. |
Manage SAYT | A user with interest of adjusting a SAYT plan, has to navigate to savings sections, select savings plan, click on settings button, update plan and confirm. |
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