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Persona | Core journey | Rationale |
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Keneth Etuk | Create Flexible Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Inemesit udo | Create Locked Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Anthony | Create Fixed Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Hussein | Top-up Savings. | This is an important flow for user to be able to boost their savings goals and interest earnings. |
Vincent | Withdraw from Savings. | This is an important flow for user to be able to transfer funds from their savings. |
Taiwo | Withdraw from Savings. | This is an important flow for user to be able to transfer funds from their savings. |
Abubakar | Manage Savings. | This is an important flow for user to be able to adjust, and optimize their savings and goals for effective financial planning. |
Favour | Cancel Savings. | This is an important flow for user to be able to close their savings and access remaining funds. |
Adesina | Break Savings. | This is an important flow for user to be able to withdraw from locked savings before maturity, often incurring a penalty. |
Maryam | Rollover Savings. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
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Persona | Core journey | Rationale |
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Hafsat | Create Flexible Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Michael | Create Locked Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Mfonido | Create Fixed Savings. | This is an important flow for user to be able to save, without this flow user cannot save or earn interest. |
Joseph | Top-up Savings. | This is an important flow for user to be able to boost their savings goals and interest earnings. |
Daniel | Withdraw from Savings. | This is an important flow for user to be able to transfer funds from their savings. |
Bola xchange | Withdraw from Savings. | This is an important flow for user to be able to transfer funds from their savings. |
Abubakar | Manage Savings. | This is an important flow for user to be able to adjust, and optimize their savings and goals for effective financial planning. |
Haminat | Cancel Savings. | This is an important flow for user to be able to close their savings and access remaining funds. |
Adesina | Break Savings. | This is an important flow for user to be able to withdraw from locked savings before maturity, often incurring a penalty. |
Maryam | Rollover Savings. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
Adetunji Kabir | Create SAYT. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
AOL lukash innovation | Withdraw from SAYT. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
Labake Ayeni | Manage SAYT. | This is an important flow for user to be able to transfer funds from a maturing account to a new one. |
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[insert text here]
Core journey | Tasks | ||
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View history & print receiptCreate flexible savings | A customer that recently made a transaction of N15,000.00, has come to ask you for a re-print of that receipt. Proceed to give the receipt Note: imagine this to be a POS terminal | [journey name] | [journey name]|
Create locked savings | |||
Create fixed savings | |||
Topup savings | |||
Withdraw from savings | |||
Manage savings | |||
Cancel flexible savings | |||
Break Savings |
Participants
Participant information
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