Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Participant information

Number of participants

Total number of 18 users participated

Demographics

Include relevant demographic information such as age range, gender, location, experience level, job role, familiarity with the product, or other factors depending on the target audience.

Selection criteria

Describe the criteria used for selecting participants. Were they existing users, new users, or a mix of both?
  • 5-8 participants per journey

Demographics

  • 18 - 34 years old

  • Based in Nigeria

  • Male and Females

  • Student, Employed and Unemployed

  • Has no experience with Moniepoint

  • Has no familiarity with the product

  • Has saved before on other platforms

Selection criteria

  • Banks elsewhere, not with Moniepoint

  • Lives anywhere in Nigeria 

  • Has low to high levels of education and tech skill

  • May have immediate need of financial support

  • May have saved before

  • Interested in saving

Participant profiles

Note

Delete this info panel, this is only for guidance.

If applicable (otherwise delete section), provide a few short participant profiles to offer context - see examples below.

...

Note

Delete this info panel, this is only for guidance.

  • Participants were selected based on specific demographic criteria to ensure representation of the target audience.

  • Recruitment channels included [insert recruitment methods: online panels, customer database, etc.].

  • Screeners were used to ensure participants met the following criteria:
    - regularly interact with [specific technology/product. type]
    - other criteria related to the specific test such as being a current customer, not being a customer, using a competitor’s product, etc.

[insert text here]Our target

Usability metrics and results

...