Content Comparison

As a Personal banking user, I want to be aware of the Rewards program from the moment I sign up.

• A screen on onboarding that describes rewardsexplains what rewards are and how to get rewarded

As a Personal banking user, I want to see the Rewards program clearly and easily interact with my rewards.

Positioning

• A rewards tab on the bottom

• Making the rewards balance more visible

• [optional]Rewards balance is as a source account for transactions such as transfer, airtime, and data.

Entry point

• A single clear entry point for rewards in the app

• An entry point for rewards via USSD

Notification

• I should get a Push/SMS/email notification on a successful reward

As a personal banking user, I want to be instantly rewarded after my transaction

• Near instant reward processing when I buy airtime, data or do an intra-bank transfer

• Clearer cues on when transactions happen

As a personal banking user, interacting with Rewards is simpler and clearer

• I should get a Monthly summary of the rewards accumulated

• I should get a weekly reminder to interact with rewards if I have unredeemed rewards older than 5 days.

• [Optional]A gamified rewards experience