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Ahmed-Tijani Umar (Unlicensed)

Ahmed-Tijani Umar (Unlicensed)

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titleBusiness Impact

What is the value delivered when we introduce consent management?

  1. Improved security

  2. Speed

  3. Seamless user management for support team

Do we currently have any metrics to support this?

[In progress: What is the current experience for compliance and how does this affect the user experience? Do people drop off from support if they’re unable to get compliance information]

Key stakeholders

Compliance
Customer success
Operations team

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titleUser Personas

Who will use this consent management

be available to

?

  1. Moniepoint users with digital channels

  2. Moniepoint users without access to digital channels at Kiosks or via their PRM/BRM

  3. Moniepoint staff

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titleUser Stories

Clearly define the features that will answer user questions about consent management

APIs

  1. Initiate consent request

  2. Approve consent request

  3. Reject consent request

  4. Revoke consent request

  5. Get all consent requests

  6. Get all approvals

  7. Bulk approve and reject

  8. RBAC

Dashboard

  1. RBAC

  2. Audit logs

  3. UI for APIs

  4. View consent data

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