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titleBusiness Impact

What is the value delivered when we introduce consent management?

  1. Improved security

  2. Speed

  3. Seamless user management A seamless way to carry out sensitive action for support team

Do we currently have any metrics to support this?

[In progress: What is the current experience for compliance and how does this affect the user experience? Do people drop off from support if they’re unable to get required compliance information to carry out sensitive actions? How many?]

Key stakeholders

Compliance
Customer success
Operations team

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