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titleBusiness Impact

What is the value delivered when we introduce consent management?

  1. Improved security

  2. Speed

  3. Seamless user management for support team

Do we currently have any metrics to support this?

[In progress: What is the current experience for compliance and how does this affect the user experience? Do people drop off from support if they’re unable to get compliance information]

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Stakeholders

stakeholders

Compliance
Customer success
Operations team

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titleUser Personas

Who will this consent management be available to?

  1. Moniepoint users with digital channels

  2. Moniepoint users without access to digital channels

  3. Moniepoint staff

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