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The user indicated they would like to see the next payment amount and the remaining balance for the loan.
A user requested additional details including loan tenor, amount requested, status, and initiator details on the Self-initiated, DI and BRM pages on the details pages.
The participant suggested adding a feature to monitor the status of loans from initiation to disbursement.
They suggested adding the loan facilitator's name to track which BRM is attached to the customer's account.
The participant suggested that varying payment amounts should be incorporated and recommended including details on interest rates.
One of the interviews has an issue with the checkbox bit on the warning modal before the “Generate Eligible Amount”
Also, the button on that modal previously designed was not visible so it was also causing problems during the tests.
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