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Objective | Evaluate each initiative using standardised criteria to enable objective comparison and ensure alignment with strategic goals. |
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Evaluation criteria | Reach (R): The number of users/customers affected within a specific time frame Impact (I): The degree of benefit each user/customer receives from the initiative Confidence (C): The level of certainty in the estimates of reach and impact Effort (E): The total amount of work required to complete the initiative |
Actions | Assign reach scores: Estimate the number of users/customers impacted over a set period (e.g., per month or quarter). Use actual data if at all possible. |
Assign impact scores: Rate the benefit per user on a standardised scale:
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Assign confidence scores: Rate your certainty about reach and impact estimates:
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Estimate effort: Approximate the total work required. Include all resources needed from discovery through to launch (engineering, design, QA, compliance, etc). | |
Score strategic alignment: Rate alignment with strategic goals on a scale:
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