Issue types
The issue type tells you the category and size of the work an issue represents.
For example: The the subtask issue type indicates this work is just one piece of a larger deliverable.
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Epic | An epic represents a large body of work that can break down into smaller chunks. For example: you might create an epic for a redesign of a homepage, or writing and publishing a series of blog posts. Known as "parent" issues, epics contain smaller issues within them. You and your team can decide what's a large body of work and what isn’t. |
Story | A story is a deliverable from the user's perspective. They define work items in non-technical language. For example: a story titled “Design return function” might have this description: “As a user, I need a back button on this screen." |
Task | A task contains a detailed description of a work item, usually from your perspective. For example: a task titled “Review survey data” might have a list of metrics that you want to |
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analyse and specific requirements for your review. | |
Bug | A bug describes a problem or error. For example: you might use a bug to represent the work needed to investigate and determine a solution for a broken button on your website. |
Subtask | A subtask is the smallest piece of work, just one step toward completing a larger issue. For example: you might have a story called “Send marketing email” with several subtasks. One of the subtasks could be “Test subject lines for effectiveness.” Subtasks must have a parent issue type. They can't exist on their own. |
Create an issue
First, go Go to our your Kanban board.
To create an issue, click the create button in the main navigation bar or press c on your keyboard.
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The description should include:
problem statement / or user story (if the ticket issue is a story)
task description
acceptance criteria (a set of predefined requirements that must be met in order to be considered “complete” / accepted by stakeholders)
deliverables / and success metrics (if applicable)
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Add the reporter (the person who assigned you the task).
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