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Monnify Direct Debit comprises of two key of three main processes:

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  1. Create

    a MandateAuthorize

    a Mandate

  2. Get

    Mandate Status
  3. Cancel Mandate

  4. Debiting MandatesCustomer’s Authorization

  5. Debit

    MandateGet

    a Mandate

    Debit Status

Mandate Management Workflow

To create and manage a mandate, here is the workflow of every possible status a Monnify Mandate can be through its life cycle.

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Mandate Status

Description

PENDING

Mandate creation is in progress.

PENDING AUTHORIZATION

Mandate is awaiting customer authorization

PENDING ACTIVATION

Mandate has been authorized by the customer and awaiting activation by the customers financial intuition.

ACTIVATED

Mandate has been activated and can now be debited.

AUTHORIZATION EXPIRED

Mandate authorization expired because the customer didn’t authorize it within the available timeframe.

EXPIRED

Mandate has reached its expiration time.

CANCELLED

Mandate was canceled by the merchant.

SUSPENDED

Mandate was suspended by the customer’s financial intuition.

Use Cases

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Choose the method that best suits your business needs to help you set up properly:

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