Customers will see a cleaner, more organised dashboard with banners that are personalized to their needs.
Will the new carousel replace the old one completely?
Yes, as part of the effort to redesign the current UI, we need to combine the rewards carousel and the application banners into a single auto scrolling carousel.
Impact
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Success
At least 30% improvement in banner click-through rates
Measure the click-through rate (CTR), completion rate, and dismissal rate for all banners during the first month.
These metrics will serve as the baseline for comparison.
Completion Rate Improvement:
Increase the number of users completing the banner's call-to-action by 20% compared to the baseline in the 3rd month.
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Quantitative analysis
Category
Metric
Goal
User Engagement
Click-Through-Rate per banner
Increase banner visibility.
Conversions
Number of customers who completed an action that a banner requested (e.g., KYC upgrade).
Individual teams records the number of customers successfully completing banner-driven actions within six months