Moniepoint’s application (mobile and web) currently has multiple banner systems managed by different teams. This disjointed approach leads to several challenges: Cluttered and Irregularities with Design:
Multiple carousels and banners on the customer’s dashboard create a fragmented user experience, making the interface feel cluttered and less intuitive. Inefficiencies in Management:
Teams have separate processes and tools to manage banners or campaigns, leading to inconsistency. Absence of Personalisation: Customers are shown generic messages that maybe irrelevant to their needs, resulting in missed opportunities to engage them with meaningful, tailored content.
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