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Once you log into your dashboard, you will see an event logs section in the developer Developer tab of your dashboard.
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On clicking the event logs section, you can view logs of all event notifications sent to you by monnify. You can also view successful notifications, in progress, and also the failed ones.
Resend Failed Notification (Bulk)
Monnify will normally keep sending a webhook notification to you until a successful response is gotten from a call to your webhook notification endpoint, but now you can request for the resend of the transaction notification as a merchant through your dashboard. On your event logs section, you’d see a resend failed transaction button , that is what you click on that can be clicked to resend failed transactions in bulk. Upon clicking the button, you will be required to select the date range you want for the notification to be resent.
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Once the date range is selected, monnify resends a webhook notification to the url you provided for all transactions that fall within that date range.
Resend Failed Notification (Individual)
For single failed notifications, i.e notifications with a failed status or notifications sent to your url that doesn’t return a successful response, you can resend the failed notification by selecting the individual transaction till you get a successful response.
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