Managing Event Notifications on the Monnify UI

You can now manage your event notifications through your monnify dashboard. Let’s take you around the monnify event logs feature where you can view your logs of event notifications from monnify.

It’s highly recommended you check our Best Practices when processing webhooks

Once you log into your dashboard, you will see an event logs section in the Developer tab of your dashboard.

On clicking the event logs section, you can view logs of all event notifications sent to you by monnify. You can also view successful notifications, in progress, and also failed ones.

Resend Failed Notification (Bulk)

Monnify will normally keep sending a webhook notification to you until a successful response is gotten from a call to your webhook notification endpoint, but now you can request for the resend of the transaction notification as a merchant through your dashboard. On your event logs section, you’d see a resend failed transaction button that can be clicked to resend failed transactions in bulk. Upon clicking the button, you will be required to select the date range you want for the notification to be resent.

Resend Bulk Notifications

Once the date range is selected, monnify resends a webhook notification to the url you provided for all transactions that fall within that date range.

Resend Failed Notification (Individual)

For single failed notifications, i.e notifications with a failed status or notifications sent to your url that doesn’t return a successful response, you can resend the failed notification by selecting the individual transaction till you get a successful response.

You can select any individual transaction to view the details of the transaction (i.e the request payload and also the response) and you can also resend the transaction if it was failed.

Here, you can view the request parameters sent to you by monnify to notify you of your transactions.

The response message shows you the status of the transaction update, whether it was successful or not and the corresponding message is displayed to merchant.