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Note: Feel free to remove any section that is irrelevant to you

Owner

The PM who owns this PRD, the first point of contact for stakeholders

TPM

The team working on this PRD

EA

The team working on this PRD

QA

The team working on this PRD

Researcher

The team working on this PRD

Summary

1-line summary of what this feature is

Status

DISCOVERY | TESTING |DESIGN| DEVELOPMENT | ROLL OUT | LIVE

Next Milestone

Timing of next major milestone, e.g. Product Review 28th March

Problem Definition

 Objective

What we are trying to achieve with this feature. Which company goals it relates to.

 Success metric

The metric that we will use to measure whether the feature has been successful.

 Stakeholders

Who needs to be kept up to date on the progress of this feature, or should be giving input on it.

Responsible

The people doing the work. Usually the team

Accountable

The person ultimately responsible for the work. Usually the PM

Consulted

Stakeholders that should have input into the feature. i.e. two-way dialogue

Informed

Stakeholders that should be kept up to date, but who don’t need input into the feature. i.e. one-way dialogue

 Context

This is the core of this section, detailing why this is important to work on, from both a user and business perspective. It likely links to other strategy documents and existing insights the team has.

 Scope & Constraints

Notes on what is in and out of scope, as well as any constraints that the team should bear in mind, such as a limit to the time or investment that can be made, or impact on other teams.

Reviewed by

Status

 Risks

The key risks that the team has identified and is working to reduce.

Solution Definition

 Key Features

Plan of record

  1. List the features that shape the solution

  2. Ideally in priority order

  3. Think of this like drawing the perimeter of the solution space

  4. Draw the boundaries so the team can focus on how to fill it in

  5. Link out to sub-docs for more detail for particularly large projects

  6. Challenge the size to see if a smaller component can be shipped independently

Future considerations

  1. Optionally list features you are saving for later

  2. These might inform how you build now

Reviewed by

Status

 User Stories
  1. User profiles

  2. Detailed user stories

  3. Key flows and diagrams showing the states and screens that the user can move between.

  4. Ideally these can be embedded Figma / Miro / etc. files that are automatically kept up to date.

 Designs

Wireframes, mockups and prototypes as they are developed, showing what the feature will look like, and how users will interact with it. Ideally, these are also embedded files or links to the latest designs, and are automatically updated.

 User research

Insights from user testing and key stakeholders on how well the solution solves the problem.

 Analytics

Quantitative insights that guide the development of this feature

 Competitior references

Screenshots from competitors and other products that are useful references for the development of this feature

 Decision Log

Question

Decision made

Decider

Date

What is the question or alternatives we need to decide between

What was the decision made, and why

Who made this decision

When was this decision made

Launch Readiness

 Key Milestones

TARGET DATE

MILESTONE

DESCRIPTION

EXIT CRITERIA

YYYY-MM-DD

✅ Pilot

Internal testing with employees only

No P0 or P1 bugs on a rolling 7-day basis

YYYY-MM-DD

🛑 Beta

Early cohort of 20 customers

At least 10 customers would be disappointed if we took it away

YYYY-MM-DD

🛑 Early Access

Invite-only customers from sales

At least 1 win from every major competitor

YYYY-MM-DD

🛑 Launch

All customers in current markets

Measure and monitor

 Tracking & analytics

Details of the tracking in place, and dashboards or reports that are needed to assess the performance of the solution.

 Marketing plan

The details of how the solution will be marketed to users. It's useful here to think through the message and channels for different user groups, as well as who is responsible for pulling together and triggering these comms.

 Customer Success

This might be a simple to-do noting whether or not the customer service team has been briefed (e.g. a workshop or team meeting), and could include the materials they will need to support the solution once it is live.

 Legal checks

This should ensure that any legal implications of launching (e.g. updating T&Cs, partner contracts) are dealt with before the feature goes live.

 Security & Privacy

 FAQs

It's useful to answer anticipated questions from both internal stakeholders and external users ahead of the feature going live. In some situations, this might include updating your public FAQs or support documents.

Impact

 Success

How much the release moved its success metrics. How much it contributed to the team's objective.

 Quantitative analysis

Any insights we can see in terms of how much users engaged with this feature, or other behaviour. Whether there are any second order effects to the release.

 Click here to expand...

 Qualitative analysis

What feedback we saw from users both direct to customer service, and indirectly via forums, social media and so on.

Version Date Comment
Current Version (v. 5) Nov 17, 2024 17:11 Ahmed-Tijani Umar (Unlicensed)
v. 5 Nov 17, 2024 17:11 Ahmed-Tijani Umar (Unlicensed)
v. 4 Nov 17, 2024 17:08 Ahmed-Tijani Umar (Unlicensed)
v. 3 Nov 17, 2024 17:03 Ahmed-Tijani Umar (Unlicensed)
v. 2 Nov 17, 2024 17:01 Ahmed-Tijani Umar (Unlicensed)
v. 1 Oct 03, 2024 11:37 Ahmed-Tijani Umar (Unlicensed)
 Next steps

Any follow-up actions arising from the release. Whether AB tests will be rolled out or rolled back. Further phases of developing this solution.

Changelog

DATE

DESCRIPTION

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