Grit

“I can’t”, “It’s impossible”. These words don’t exist in our dictionaries. We never give up, no matter the task. If at first you fail, you’ve learnt how not to do it, so you try again using another method.

You approach challenges with a solution-oriented mindset, taking responsibility for your tasks and projects from start to finish. You identify obstacles, explore solutions, and follow through with commitment. You view every outcome - success or failure - as an opportunity to learn and grow, continually striving to deliver outstanding results, even in difficult situations.

Empathy

We put ourselves in people’s shoes. It’s the only way to truly understand what they feel and how to help them.

A user-centred approach is core to your design process. You actively engage with users, gathering feedback to understand their behaviours and uncover their pain points. By incorporating user insights into your design decisions, you ensure your work addresses real problems in meaningful and impactful ways.

Candour

In all we do, honesty and openness come through. We empower our people to speak up. Because you can always speak up, you should always listen to people when they speak too.

You foster open and honest collaboration by speaking up about challenges and opportunities and maintaining clear communication. You regularly give and receive constructive feedback, embracing diverse perspectives to strengthen your designs.

Technical depth

No matter the role, we believe that every single person should be well-versed in what they do here at Moniepoint.

Your curiosity drives you to continually develop your expertise, staying up to date with the latest tools, trends, and best practices. This dedication to growth ensures your work remains innovative and consistently achieves high-quality outcomes.

Integrity

We adhere to all professional standards on the job. In the spirit of sportsmanship, we keep our eyes on the cup, always delivering the best. We win at all cost, never at the expense of our integrity.

You uphold the highest professional standards in every aspect of your work. You remain committed to delivering your best while adhering to ethical principles.

No ego

Everyone is a DreamMaker, irrespective of their level in the organisation. Therefore, we operate on a ‘no ego’ level when it comes to the job. If someone has something you need to get the job done, ask them, politely. If you get a feedback (upward and downward) from a senior or junior colleague, the desire to get the job done must supercede your ego.

You focus on the success of the team, actively seek feedback from others, and use it to improve and refine your work.

Moniepoint job levelling rubric

Working on their degree, new to the workplace, temporarily employed under close direction from a manager.

Responsibilities

• Support tasks: assist with production work, such as asset creation, basic prototyping, or research synthesis.

• Learning: shadow senior team members to gain insight into professional design workflows.

• Portfolio building: contribute to small projects to gain real-world experience and improve their design portfolio.

Key skills

• Basic understanding of design principles.

• Enthusiasm and curiosity to learn.

• Adaptability to new tools and processes.

Career path

• 3-12 months in the role

• Temporary role focused on learning and contributing.

• Performance in the internship often determines eligibility for a full-time Junior Product Designer role.

Moniepoint job levelling rubric

New to the job, figuring things out, requires fair amount of guidance from manager to deliver results.

Responsibilities

• Learning and execution: assist senior designers on smaller tasks or parts of larger projects while learning team workflows and design principles.

• Feedback integration: actively seek and implement feedback to refine their work.

• Consistency: ensure designs align with the design system and branding guidelines.

• Skill development: build foundational design skills through real-world projects.

Key skills

• Foundational knowledge of design principles and tools.

• Openness to feedback and eagerness to learn.

• Ability to execute tasks under guidance.

Career path

• 2 years in the role

• Entry-level role where the focus is on building core skills and gaining hands-on experience.

• Gains mentorship from mid- and senior-level designers.

Moniepoint job levelling rubric

Settled into the job, able to deliver tasks with little guidance from manager; requires guidance on more strategic planning / more complex tasks.

Responsibilities

• Autonomy in projects: take ownership of medium-to-large design projects, delivering user-friendly and business-aligned solutions.

• Cross-functional collaboration: collaborate with product managers and engineers to refine and implement designs.

• Feedback incorporation: actively participate in design critiques and iterate based on feedback.

• User-centric focus: apply research insights to create designs that prioritise usability and accessibility.

Key skills

• Strong proficiency in design tools and methodologies.

• Ability to balance creativity and practicality.

• Growing strategic mindset beyond execution.

Career path

• 3-5 years in the role

• Takes on more ownership of projects and works with greater autonomy.

• Focuses on developing technical expertise and cross-functional collaboration skills.

Moniepoint job levelling rubric

Expert at the job as individual contributor; able to do most things without supervision; mentors associates and junior associates; able to cover for short periods of time in manager's absence.

Responsibilities

• Leadership in design: lead complex, high-impact projects or features from concept to execution.

• Mentorship: guide and mentor junior and mid-level designers, helping them improve their craft and process.

• Collaboration: work closely with cross-functional teams to ensure designs meet user needs, business objectives, and technical feasibility.

• Design system contribution: work closely with the Design System Designer to add, amend, or remove components from the design system library, ensuring scalability and consistency. Collaborate on building and maintaining the product-specific library by developing components outside the scope of the broader design system.

• Problem solving: tackle ambiguous problems, propose innovative solutions, and align stakeholders.

Key skills

• Mastery of UX/UI design, prototyping, and user research.

• Strategic problem-solving and critical thinking.

• Leadership and mentorship capabilities.

Career path

• 3-5 years in the role

• Leads significant projects and mentors junior designers.

• Develops strategic thinking and system-level design skills.

• May choose to remain an individual contributor (Principal) or start transitioning into management.

Moniepoint job levelling rubric

Coordinates and oversees the work of a group of individual contributors; sets the direction for the team, prioritises work, assesses quality of deliverables; relies on Directors and/or VPs for strategic guidance.

Responsibilities

• Team management: functionally manage designers at various levels (junior, mid-level, senior). Take part in hiring designers, conduct functional performance reviews, set career development goals, and provide mentorship.

• Project oversight: ensure projects are delivered on time and meet quality standards.

• Design operations: streamline team workflows, ensure alignment with the design system, and manage tools and processes.

• Collaboration: act as a bridge between designers, product managers, and engineers to align priorities and solve challenges.

• Feedback and critique: facilitate design critiques and ensure constructive feedback is provided across the team.

Key skills

• Strong people management and mentoring capabilities.

• Expertise in design craft and systems thinking.

• Ability to align team efforts with business goals.

Career path

• Moves from hands-on design to team management and leadership.

• Oversees team performance, growth, and project execution.

• Develops skills in people management, resource allocation, and design operations.

Moniepoint job levelling rubric

Experienced manager and subject matter expert; sets direction for the team, prioritises work, assesses quality of deliverables with minimal strategic guidance from Directors and/or VPs.

Responsibilities

• Advanced team leadership: oversee multiple design teams, ensuring cohesion and high performance.

• Strategic planning: develop and implement design strategies that align with company objectives and drive innovation.

• Resource allocation: manage resources effectively to meet project demands and optimise team productivity.

• Stakeholder communication: liaise with senior leadership to advocate for design initiatives and report on team progress.

• Process improvement: identify and implement opportunities to enhance design processes and methodologies.

Key skills

Career path

Moniepoint job levelling rubric

Coordinates and oversees work of multiple teams that spans multiple quarters; unpacks high level business strategy into actionable objectives for teams.

Responsibilities

• Discipline-specific strategy: develop and implement the strategic vision for the specific design discipline, ensuring it aligns with overall company objectives.

• Expert leadership: lead a team of specialists within the discipline, providing guidance, mentorship, and fostering professional growth.

• Best practices development: establish and promote best practices, methodologies, and standards specific to the discipline to ensure consistency and excellence.

• Cross-functional integration: collaborate with other departments to integrate the discipline's perspective into product development and company strategies.

• Quality assurance: oversee the quality and effectiveness of the discipline's contributions, ensuring they meet user needs and business goals.

• Thought leadership: stay abreast of industry trends and advancements within the discipline, driving innovation and maintaining a competitive edge.

Key skills

• Strong strategic thinking and organisational leadership.

• Excellent communication skills to advocate for design at the executive level.

• Experience managing large teams and complex projects.

Career path

• Functionally manages multiple design teams or a specific design vertical (e.g., UXR, UX, UXW).

• Shapes the strategic direction of design within their scope.

• Works closely with the Head of Design to influence the broader vision.

Moniepoint job levelling rubric

Oversees the work of multiple teams that spans multiple quarters; contributes to VPs setting of business strategy; operates with minimum supervision.

Responsibilities

• Overall design leadership: oversee all product design activities, ensuring cohesive, innovative, and high-quality design solutions across the entire product portfolio.

• Vision and strategy: define and lead the long-term vision and strategy for product design, ensuring alignment with business objectives and customer needs.

• Team leadership: build, manage, and inspire a world-class product design team. Foster a culture of collaboration, creativity, and excellence across the organisation.

• Cross-functional alignment: work closely with executives, product, engineering, marketing, and other departments to ensure design is integrated into company-wide strategy and processes.

• Innovation and experimentation: drive innovation by encouraging experimentation, exploring new trends, and adopting emerging technologies to push the boundaries of design.

• Operational excellence: optimise team workflows, processes, and tools to ensure efficiency and scalability. Promote the consistent use of design system across teams.

• Design advocacy: act as a champion for design at the executive level and throughout the organisation. Advocate for the value of design in achieving business outcomes and creating exceptional user experiences.

• User-centred focus: ensure the team prioritises user research and usability testing to create intuitive, accessible, and impactful designs.

• Mentorship and development: support the growth and career development of the design team through coaching, feedback, and professional opportunities.

• Quality and impact: ensure design work not only meets high aesthetic and usability standards but also delivers measurable business results and user satisfaction.

Key skills

Career path