/
Key Metrics [Trust and Accounts]

Key Metrics [Trust and Accounts]

Owned by Ahmed-Tijani Umar (Unlicensed)
Last updated: Nov 27, 2024
1 min read

Overview

  • Engagement (Active users, Session length, Feature engagement)

  • Retention (30, 60, 90-day retention rates, CLV, Churn rate)

  • Revenue (Penetration and total revenue for digital payments, savings, cards, loans, POS)

  • Costs (Engagement ROI, Account security cost)

  • Product Quality (General product experience, NPS)

Related content

Product Metrics
Product Metrics
Design team
More like this
Moniepoint Sales Network Tools SUS report
Moniepoint Sales Network Tools SUS report
Design team
More like this
Moniepoint channels SUS report
Moniepoint channels SUS report
Design team
More like this
Trust and accounts
Trust and accounts
Moniepoint Channels
More like this