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Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

Client Business Support Emails

VPN

Access Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Chiamaka Ofomata

cardswitchingteam@accessbankplc.com

Yes

First City Monument Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

switchapplicationsupport@fcmb.com

NO

Fidelity Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Golden-Joe Osegbe

FEPSupport@fidelitybank.ng

From Monday to Friday after 6pm and on Weekends, always send your emails to  ChannelsDeliverySupport@fidelitybank.ng  for fast response

Yes

Keystone Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

chukwudiibeh@keystonebankng.com

YES

Union Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

itechannels@unionbankng.com

United Bank for Africa (UBA)

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

Yes

Wema Bank

Live

Abdulgafar Obeitor

Juliana Haruna (Unlicensed)

Golden-Joe Osegbe

switching&payments_services@wemabank.com

Eco Bank

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

Providus Bank

Staging

Abdulgafar Obeitor

Godwin Chiezugo (Unlicensed)

Golden-Joe Osegbe

channelssupport@providusbank.com

  1. Oluwaseun Adewale
    +234(0)8032674773
    oadewale@providusbank.com

    Information Technology Services Division

  2. Faith Animashawun

    E-Business Group

    +234(0)9032096432

    fanimashawun@providusbank.com

  3. Ikenna Usoh

    E-Business Group - Payment Acceptance & Digital Commerce .

    +234(0)8037778256

    iusoh1@providusbank.com

  4. Olasubomi Olorunleke

    Information Technology Services Division

    +234(0)9098933511

    oolorunleke@providusbank.com

Stanbic IBTC

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

Zenith

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Chiamaka Ofomata

Polaris Bank

Client - Managed (Live)

N/A

Ifeoluwa Oguntona

Ugochukwu Ebirika

NO

Parallex Bank

Staging

Abdulgafar Obeitor

Alhassan Ibrahim

Godwin Chiezugo (Unlicensed)

Golden-Joe Osegbe

Babajide Ojoboorun

customercare@parallexbank.com

  1. Ebenezer Akinyemi - Ebenezer.Akinyemi@parallexbank.com Head, Fintech Partnership & Ecosystem

  1. Rukaya Raheem

Rukayat.Raheem@parallexbank.com

Team Member, Partnership and Ecosystem Officer

  1. Awele Oba

awele.oba@parallexbank.com

Team Member, Business Analytics

  1. Emmanuel Eze

Emmanuel.Eze@parallexbank.com

Team Lead, Channels Switching

NO

Kuda Bank

Abdulgafar Obeitor

Godwin Chiezugo (Unlicensed)

cardproducts@kuda.com

help@kuda.com

  1. Racheal Kehinde
    racheal.akinyeke@kuda.com
    +2347025030798

    Deputy Team Lead, Retail/Corporate Onboarding

  2. Adeshile Adeniran.

Lead Analyst, Card Business

+234 (0) 701 0156 236

adeshile@kuda.com

  1. Appolonia Ikeme

    Head of Cards

    +234 802 316 7410
    appolonia.ikeme@kuda.com

Info

DD - Direct Debit

Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

Fidelity Bank

Staging

Lewis Ugwu

Emmanuella Edeh

Chiamaka Ofomata

Access Bank

Staging

Lewis Ugwu

Emmanuella Edeh

Golden-Joe Osegbe

Union Bank

Staging

Lewis Ugwu

Emmanuella Edeh

Golden-Joe Osegbe

Wema bank

Staging

Lewis Ugwu

Juliana Haruna (Unlicensed)

Saheed Yusuf

Keystone

Scoping

Lewis Ugwu

Emmanuella Edeh

Saheed Yusuf

Renmoney

Scoping

Lewis Ugwu

Emmanuella Edeh

Saheed Yusuf