APTPAY Customer Solutions
- Success Imakuh
- Emmanuella Edeh
- Daniel Armstrong
DCIR - Direct Card Issuer Routing
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents | VPN | Monitoring Solution | Support Model |
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Live | @Abdulgafar Obeitor | @Ifeoluwa Oguntona | @Chiamaka Ofomata | NO | NO | Bank is yet to select their choice and sign |
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Live | @Abdulgafar Obeitor | @Ifeoluwa Oguntona | @Ugochukwu Ebirika | NO | Yes |
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Live | @Abdulgafar Obeitor | @Abraham Isinguzoro | @Golden-Joe Osegbe | From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response
| NO | YES | Bank is yet to select their choice and sign |
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Live | @Abdulgafar Obeitor | @Ifeoluwa Oguntona | @Saheed Yusuf | chukwudiibeh@keystonebankng.com Head ‑ Inclusive Banking, Transaction & Electronic Banking | YES | YES | L1, L2, L3 |
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Live | @Alhassan Ibrahim | @Ifeoluwa Oguntona | @Ugochukwu Ebirika | YES | Yes | L3 |
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Live | @Abdulgafar Obeitor | @Ifeoluwa Oguntona | @Saheed Yusuf |
| NO | Pending Compliance | 1,2,3 |
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Live | @Alhassan Ibrahim |
| @Golden-Joe Osegbe | NO | Yes (Needs Upgrade) | L3 |
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Staging | @Abdulgafar Obeitor | @Ifeoluwa Oguntona | @Saheed Yusuf |
| YES | NO | @Ifeoluwa Oguntona |
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Providus Bank | Staging | @Abdulgafar Obeitor | @Godwin Chiezugo (Unlicensed) | @Golden-Joe Osegbe | channelssupport@providusbank.com | YES |
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Staging | @Abdulgafar Obeitor | @Ifeoluwa Oguntona | @Ugochukwu Ebirika |
| N/A | Yes | @Ifeoluwa Oguntona |
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Zenith | Staging | @Abdulgafar Obeitor | @Ifeoluwa Oguntona | @Chiamaka Ofomata |
| N/A |
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Client - Managed (Live) | @Abdulgafar Obeitor | @Ifeoluwa Oguntona | @Ugochukwu Ebirika |
| NO
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Live | @Abdulgafar Obeitor | @Ifeoluwa Oguntona |
| customercare@parallexbank.com | No | Yes | L1, L2, L3 |
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Kuda Bank | Staging | @Abdulgafar Obeitor
| @Godwin Chiezugo (Unlicensed) |
| N/A |
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DD - Direct Debit
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents |
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Fidelity Bank | Service Live | @Lewis Ugwu | @Emmanuella Edeh | @Chiamaka Ofomata |
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Access Bank | Staging | @Lewis Ugwu | @Emmanuella Edeh | @Golden-Joe Osegbe |
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Union Bank | Staging | @Lewis Ugwu | @Emmanuella Edeh | @Golden-Joe Osegbe |
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Wema bank | Staging | @Lewis Ugwu | @Juliana Haruna (Unlicensed) | @Saheed Yusuf |
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Keystone | Scoping | @Lewis Ugwu | @Emmanuella Edeh | @Saheed Yusuf |
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Renmoney | Scoping | @Lewis Ugwu | @Emmanuella Edeh | @Saheed Yusuf |
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Monnify - Payment Gateway
TeamApt_Monnify Integration Project