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New Joiner - Onboarding

New Joiner - Onboarding


This is a page to ensure smooth onboarding for new joiners with Application Monitoring and Technical Support

Access Request

S/N

Platform

Responsible

Contact / Team

Approval Needed

S/N

Platform

Responsible

Contact / Team

Approval Needed

1

Jira - Service Desk

@Success Imakuh

Application Monitoring

Monitoring

2

Grafana

@Chidera Molokwu

Tech Support

N/A

3

Confluence AptPay DCIR

  • AptPay DCIR

  • AptPay DD

  • AptPay Switch

  • TeamApt General

@Gabriel Ogunlolu

Infrastructure

Functional Manager

4

DCIR Portals

@Abdullahi Waheed

Application Monitoring

Functional Manager

5

OpenVPN to access Staging

@Chika Madu

Infrastructure

N/A

6

Hera - Query Management

No access request required

Infrastructure

N/A

7

COSMOS

@Simpa Saiki

Infrastructure VP

Head, TeamApt Tech Support

8

TeamApt Shared Drive

@Kevin Ng'eno

N/A

N/A

9

Slack - All Channels

  • dcir-downtime-alerts

@Success Imakuh

Monitoring

N/A

10

Confluence - Restricted pages

-Password Page -DCIR (Restricted)

@Success Imakuh

Monitoring

Functional Manager

11

Slack - All groups

Functional Manager

N/A

N/A

12

Monitoring PlayBook

Functional Manager

N/A

NO

N:B - This is a must watch for new joiners
KSS on DCIR Product
Service Desk KSS
Validation Reporting and Dispute Reopening
Monitoring NIBSS Switch Transactions
Account Switch – Required

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