Submission of Legal Requests on Jira Service Desk.

We are pleased to announce a new and improved process for submitting requests to the Legal team. Effective immediately, all requests for legal assistance should be submitted through our Jira Service Desk. You can access the service desk using the following link: https://teamapt.atlassian.net/servicedesk/customer/portal/51/group/202/create/838

Here are some of the benefits of using the Jira Service Desk to submit requests to the Legal team:

1. Streamlined Process

The Jira Service Desk provides a centralized platform for submitting and managing all legal support requests.

2. Enhanced Tracking

You can track the status of your requests in real-time, from submission to resolution, giving you complete visibility over the progress of your case.

3. Improved Efficiency

The system allows for better organization and prioritization of requests, enabling the Legal team to address issues more efficiently and effectively.

4. Documentation and Record Keeping

Requests and communications are documented within the system, ensuring that there is a clear record of interactions and decisions made.

5. Faster Response Times

By using the Jira Service Desk, we can ensure that requests are directed to the appropriate Legal Counsel(s) promptly, reducing response times and improving overall service delivery.

How to Submit a Request

1. Click on the Jira Service Desk link: https://teamapt.atlassian.net/servicedesk/customer/portal/51/group/202/create/838

2. Log in using your company credentials.

3. Select the appropriate category for your request.

4. Provide detailed information about your request or issue.

5. Submit your request and monitor its progress.

We believe this new system will greatly enhance our ability to provide timely and effective legal support to the entire organization. Your cooperation in using the Jira Service Desk for all future legal requests is highly appreciated.

If you have any questions or need assistance with the new process, please do not hesitate to reach out to the Legal team at legal@moniepoint.com.

Thank you for your attention and cooperation.