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Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

VPN

Access Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Chiamaka Ofomata

cardswitchingteam@accessbankplc.com

NO

First City Monument Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

switchapplicationsupport@fcmb.com

NO

Fidelity Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Golden-Joe Osegbe

FEPSupport@fidelitybank.ng

From Monday to Friday after 6pm and on Weekends, always send your emails to  ChannelsDeliverySupport@fidelitybank.ng  for fast response

NO

Keystone Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

chukwudiibeh@keystonebankng.com

Head ‑ Inclusive Banking, Transaction & Electronic Banking

YES

Union Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

itechannels@unionbankng.com

YES

United Bank for Africa (UBA)

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

YesNO

Wema Bank

Live

Abdulgafar Obeitor

Golden-Joe Osegbe

switching&payments_services@wemabank.com

NO

Eco Bank

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

YES

Providus Bank

Staging

Abdulgafar Obeitor

Godwin Chiezugo (Unlicensed)

Golden-Joe Osegbe

channelssupport@providusbank.com

YES

Stanbic IBTC

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

N/A

Zenith

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Chiamaka Ofomata

N/A

Polaris Bank

Client - Managed (Live)

N/A

Ifeoluwa Oguntona

Ugochukwu Ebirika

NO

Parallex Bank

Staging

Abdulgafar Obeitor

Alhassan Ibrahim

Godwin Chiezugo (Unlicensed)

Golden-Joe Osegbe

Babajide Ojoboorun

customercare@parallexbank.com

NO

Kuda Bank

Staging

Abdulgafar Obeitor

Godwin Chiezugo (Unlicensed)

cardproducts@kuda.com

help@kuda.com

N/A

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