| Tip |
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This is a page managed for Technical Support and Monitoring Engineer for day to day operations. |
Frequently used
https://teamapt.atlassian.net/servicedesk/customer/portal/70 – For System Admin Tickets to Moniepoint
Service Desk - Quick Links?
https://teamapt.atlassian.net/servicedesk/customer/portal/44 link for Chiamaka Ofomata
https://teamapt.atlassian.net/wiki/x/AQD8RgSWITCH AWS - This uses SSO and location should be set to LONDONEU West 2
Portal Checks Hourly Report - Expectation is 3 checks per shift daily, before we get Monitoring to all banks
Spool samples - Grafana (teamapt.com) - Spool RC Count
https://teamapt.atlassian.net/servicedesk/customer/portal/51/group/202/create/838
Documents Base by Topic
Password page
Standard Operating Procedure
DCIR C4 Diagram for Monitoring
Solution Improvement
Incident Management Template
Training and Development
| Info |
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Training and Development Links - Site Reliability Engineer |