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Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents | VPN | Monitoring Solution | Support Model | |
---|---|---|---|---|---|---|---|---|---|
Live | NO | ||||||||
Live | NO | ||||||||
Live | From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response | NO | |||||||
Live | chukwudiibeh@keystonebankng.com Head ‑ Inclusive Banking, Transaction & Electronic Banking | YES | |||||||
Live | YES | ||||||||
Live | NO | ||||||||
Live | NO | ||||||||
Eco Bank | Staging | YES | |||||||
Providus Bank | Staging | channelssupport@providusbank.com | YES | ||||||
Stanbic IBTC | Staging | N/A | |||||||
Zenith | Staging | N/A | |||||||
Client - Managed (Live) | N/A | NO | |||||||
Go-Live (TBD) | customercare@parallexbank.com | No | NO | YES | |||||
Kuda Bank | Staging | N/A |
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Info |
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Monnify - Payment Gateway |
https://teamapt.atlassian.net/wiki/spaces/TG/pages/1537245266