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Date

Topic

Facilitator

Attendees

Recording

Useful links

20240912

13:00 - 15:00

High level deep dive into Monnify

Dominic Usiabulu

Monnify support, TeamApt Support and TeamApt Monitoring

https://drive.google.com/file/d/1poWTMKhEDCv4Lf_ucIJFuv_pgGEu1WEn/view?usp=sharing

20240919

13:00 - 14:30

High Level deep dive into Direct Card Issuer Routing

Ugochukwu Ebirika

Monnify support, TeamApt Support and TeamApt Monitoring

https://drive.google.com/file/d/1eCMtfJDoTXNZdQaSF5Fc5P53JBM86Ux3/view

20240926

13:00 - 14:30

Technical Support - Monnify - Solution Architecture and Troubleshooting

Temitope Bamidele

Monnify support, TeamApt Support and TeamApt Monitoring

https://drive.google.com/file/d/1lp2zGXSmJYw28v-2bV8SFI4bp3jYTy0s/view?usp=sharing

/wiki/spaces/MONCS/pages/588414977

https://docs.google.com/document/d/1kXnLwLEK9sUESUJzZoUDf1LMcp7qZwzjfHmEgS6mRtw/edit

/wiki/spaces/MONCS/pages/662175762

20241227

Collections and Disbursement overview - Monnify

Dominic Usiabulu

Success Imakuh

Qazim Adedigba

Ayomide Ademuwagun

Dominic Usiabulu

Abdullahi Waheed

Tobi Olajumoke

https://drive.google.com/file/d/1oFT1ikJ0mIeLqBpFYGYh7z8uCuSkdff7/view?usp=drive_link

https://drive.google.com/file/d/1GmlbInGaZGI01HLonigA0q6WSeDeaizX/view?usp=drive_link

https://drive.google.com/file/d/1Jei6bDcv8RdPwjOnTzZj1aBNMTvCYmhw/view?usp=drive_link

/wiki/spaces/MONCS/pages/557973505

/wiki/spaces/MONCS/pages/1525907457

/wiki/spaces/MONCS/pages/1486061735

3rd Jan 2025, 12:00 PM - 1:00 PM.

TBD

Dominic Usiabulu

Collections (Part 2), Monitoring services and product providers

Dominic Usiabulu

Emmanuel Eke

Dominic Usiabulu

Innocent Nwaokorie

Daniel Armstrong

Success Imakuh

Saheed Yusuf

Ayomide Ademuwagun

Emmanuella Anatogu

Oladimeji Alabi

Jira for Monnify Support Desk

https://teamapt.atlassian.net/jira/servicedesk/projects/MOSD


Access Requirements

TeamApt (DCIR)
Can be found in the New Joiner page New Joiner - Onboarding

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  1. Slack Channel

  2. Pager duty (Access granted by Simpa Saiki)

  3. Web Portal for testing and demos

  4. ctl access

  5. Grafana Dashboard: https://watchtower.teamapt.com/d/sffYhyl7z/monnify-transaction-monitoring-board-data?orgId=1&refresh=30m&from=now-1h&to=now

  6. telegram – Needs to be decommission, upgraded to Slack

  7. Metabase – Merchant List

  8. Monnify BackOffice -- Switching Providers

  9. Monnify Support Desk - https://teamapt.atlassian.net/jira/servicedesk/projects/MOSD/

Shift Pattern

TeamApt currently runs a 24/7 monitoring schedule - See rota here

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