Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents | VPN | Monitoring Solution | Support Model | | | | |
|---|
Access Bank | Live | Abdulgafar Obeitor | Ifeoluwa Oguntona | Chiamaka Ofomata | cardswitchingteam@accessbankplc.com | NO | NO | Bank is yet to select their choice and sign | | | | |
First City Monument Bank | Live | Abdulgafar Obeitor | Ifeoluwa Oguntona | Ugochukwu Ebirika | switchapplicationsupport@fcmb.com | NO | Yes
(No Email API) | | | | | |
Fidelity Bank | Live | Abdulgafar Obeitor | Abraham Isinguzoro | Golden-Joe Osegbe | FEPSupport@fidelitybank.ng From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response | NO | YES | Bank is yet to select their choice and sign | | | | |
Keystone Bank | Live | Abdulgafar Obeitor | Ifeoluwa Oguntona | Saheed Yusuf | chukwudiibeh@keystonebankng.com Head ‑ Inclusive Banking, Transaction & Electronic Banking | YES | YES
(Needs Upgrade) | L1, L2, L3 | | | | |
Union Bank | Live | Alhassan Ibrahim | Ifeoluwa Oguntona | Ugochukwu Ebirika | itechannels@unionbankng.com | YES | Yes | L3 | | | | |
United Bank for Africa (UBA) | Live | Abdulgafar Obeitor | Ifeoluwa Oguntona | Saheed Yusuf | | NO | Pending Compliance | 1,2,3 | | | | |
Wema Bank | Live | Alhassan Ibrahim | | Golden-Joe Osegbe | switching&payments_services@wemabank.com | NO | Yes (Needs Upgrade) | L3 | | | | |
Eco Bank | Staging | Abdulgafar Obeitor | Ifeoluwa Oguntona | Saheed Yusuf | | YES | | | | | | |
Providus Bank | Staging | Abdulgafar Obeitor | Godwin Chiezugo (Unlicensed) | Golden-Joe Osegbe | channelssupport@providusbank.com | YES | | | | | | |
Stanbic IBTC | Staging | Abdulgafar Obeitor | Ifeoluwa Oguntona | Ugochukwu Ebirika | | N/A | | | | | | |
Zenith | Staging | Abdulgafar Obeitor | Ifeoluwa Oguntona | Chiamaka Ofomata | | N/A | | | | | | |
Polaris Bank | Client - Managed (Live) | Abdulgafar Obeitor | Ifeoluwa Oguntona | Ugochukwu Ebirika | | NO | | | | | | |
Parallex Bank | Live | Abdulgafar Obeitor
Alhassan Ibrahim | Ifeoluwa Oguntona |
Babajide Ojoboorun
| customercare@parallexbank.com | No | Yes
| L1, L2, L3 | | | | |
Kuda Bank | Staging | Abdulgafar Obeitor | Godwin Chiezugo (Unlicensed) | | cardproducts@kuda.com
help@kuda.com | N/A | | | | | | |