...
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents | VPN | Monitoring Solution | Support Model | ||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Live | NO | NO | Bank is yet to select their choice and sign | |||||||||
Live | NO | Yes | ||||||||||
Live | From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response | NO | YES | Bank is yet to select their choice and sign | ||||||||
Live | chukwudiibeh@keystonebankng.com Head ‑ Inclusive Banking, Transaction & Electronic Banking | NO (Access retrieved - 02/2025)YES | YES | L1, L2, L3 | ||||||||
Live | YES | Yes | L3 | |||||||||
Live | NO | Pending Compliance | 1,2,3 | |||||||||
Live | NO | Yes (Needs Upgrade) | L3 | |||||||||
Eco Bank | Staging | YES | ||||||||||
Providus Bank | Staging | channelssupport@providusbank.com | YES | |||||||||
Stanbic IBTC | Staging | N/A | ||||||||||
Zenith | Staging | N/A | ||||||||||
Client - Managed (Live) | NO | |||||||||||
Live | customercare@parallexbank.com | No | Yes | L1, L2, L3 | ||||||||
Kuda Bank | Staging | N/A |
Info |
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DD - Direct Debit |
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents |
---|---|---|---|---|---|
Fidelity Bank | Service Live | ||||
Access Bank | Staging | ||||
Union Bank | Staging | ||||
Wema bank | Staging | ||||
Keystone | Scoping | ||||
Renmoney | Scoping |
Info |
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DCIR - Direct Card Issuer Routing |
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents | VPN | Monitoring Solution | Support Model | ||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Live | NO | NO | Bank is yet to select their choice and sign | |||||||||
Live | NO | Yes | ||||||||||
Live | From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response | NO | YES | Bank is yet to select their choice and sign | ||||||||
Live | chukwudiibeh@keystonebankng.com Head ‑ Inclusive Banking, Transaction & Electronic Banking | YES | YES | L1, L2, L3 | ||||||||
Live | YES | Yes | L3 | |||||||||
Live | NO | Pending Compliance | 1,2,3 | |||||||||
Live | NO | Yes (Needs Upgrade) | L3 | |||||||||
Staging | YES | |||||||||||
Providus Bank | Staging | YES | ||||||||||
Staging | @Ekene Udodi | N/A | ||||||||||
Zenith | Staging | N/A | ||||||||||
Client - Managed (Live) | NO | |||||||||||
Live | No | Yes | L1, L2, L3 | |||||||||
Kuda Bank | Staging | N/A |
Info |
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Monnify - Payment Gateway |
https://teamapt.atlassian.net/wiki/spaces/TG/pages/1537245266
Info |
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Monnify - Payment Gateway |
https://teamapt.atlassian.net/wiki/spaces/TG/pages/1537245266