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Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

VPN

Monitoring Solution

Support Model

Access Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Chiamaka Ofomata

cardswitchingteam@accessbankplc.com

NO

NO

Bank is yet to select their choice and sign

First City Monument Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

switchapplicationsupport@fcmb.com

NO

Yes
(No Email API)

Fidelity Bank

Live

Abdulgafar Obeitor

Abraham Isinguzoro

Golden-Joe Osegbe

FEPSupport@fidelitybank.ng

From Monday to Friday after 6pm and on Weekends, always send your emails to  ChannelsDeliverySupport@fidelitybank.ng  for fast response

NO

YES

Bank is yet to select their choice and sign

Keystone Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

chukwudiibeh@keystonebankng.com

Head ‑ Inclusive Banking, Transaction & Electronic Banking

NO (Access retrieved - 02/2025)YES

YES
(Needs Upgrade)

L1, L2, L3

Union Bank

Live

Alhassan Ibrahim

Ifeoluwa Oguntona

Ugochukwu Ebirika

itechannels@unionbankng.com

YES

Yes

L3

United Bank for Africa (UBA)

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

NO

Pending Compliance

1,2,3

Wema Bank

Live

Alhassan Ibrahim

Golden-Joe Osegbe

switching&payments_services@wemabank.com

NO

Yes (Needs Upgrade)

L3

Eco Bank

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

YES

Providus Bank

Staging

Abdulgafar Obeitor

Godwin Chiezugo (Unlicensed)

Golden-Joe Osegbe

channelssupport@providusbank.com

YES

Stanbic IBTC

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

N/A

Zenith

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Chiamaka Ofomata

N/A

Polaris Bank

Client - Managed (Live)

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

NO

Parallex Bank

Live

Abdulgafar Obeitor

Alhassan Ibrahim

Ifeoluwa Oguntona


Babajide Ojoboorun

customercare@parallexbank.com

No

Yes

L1, L2, L3

Kuda Bank

Staging

Abdulgafar Obeitor

Godwin Chiezugo (Unlicensed)

cardproducts@kuda.com

help@kuda.com

N/A

Info

DD - Direct Debit

Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

Fidelity Bank

Service Live

Lewis Ugwu

Emmanuella Edeh

Chiamaka Ofomata

Access Bank

Staging

Lewis Ugwu

Emmanuella Edeh

Golden-Joe Osegbe

Union Bank

Staging

Lewis Ugwu

Emmanuella Edeh

Golden-Joe Osegbe

Wema bank

Staging

Lewis Ugwu

Juliana Haruna (Unlicensed)

Saheed Yusuf

Keystone

Scoping

Lewis Ugwu

Emmanuella Edeh

Saheed Yusuf

Renmoney

Scoping

Lewis Ugwu

Emmanuella Edeh

Saheed Yusuf

Info

DCIR - Direct Card Issuer Routing

Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

VPN

Monitoring Solution

Support Model

Access Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Chiamaka Ofomata

cardswitchingteam@accessbankplc.com

NO

NO

Bank is yet to select their choice and sign

First City Monument Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

switchapplicationsupport@fcmb.com

NO

Yes
(No Email API)

Fidelity Bank

Live

Abdulgafar Obeitor

Abraham Isinguzoro

Golden-Joe Osegbe

FEPSupport@fidelitybank.ng

From Monday to Friday after 6pm and on Weekends, always send your emails to  ChannelsDeliverySupport@fidelitybank.ng  for fast response

NO

YES

Bank is yet to select their choice and sign

Keystone Bank

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

chukwudiibeh@keystonebankng.com

Head ‑ Inclusive Banking, Transaction & Electronic Banking

YES

YES
(Needs Upgrade)

L1, L2, L3

Union Bank

Live

Alhassan Ibrahim

Ifeoluwa Oguntona

Ugochukwu Ebirika

itechannels@unionbankng.com

YES

Yes

L3

United Bank for Africa (UBA)

Live

Abdulgafar Obeitor

Ifeoluwa Oguntona

Saheed Yusuf

NO

Pending Compliance

1,2,3

Wema Bank

Live

Alhassan Ibrahim

Golden-Joe Osegbe

switching&payments_services@wemabank.com

NO

Yes (Needs Upgrade)

L3

https://dcir-portal.ecobank.com/

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

YES

Providus Bank

Staging

Abdulgafar Obeitor

Godwin Chiezugo (Unlicensed)

Golden-Joe Osegbe

channelssupport@providusbank.com

YES

https://dcir-portal.stanbicibtc.com/back-office/dashboard

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

@Ekene Udodi

N/A

Zenith

Staging

Abdulgafar Obeitor

Ifeoluwa Oguntona

Chiamaka Ofomata

N/A

Polaris Bank

Client - Managed (Live)

Abdulgafar Obeitor

Ifeoluwa Oguntona

Ugochukwu Ebirika

NO

Parallex Bank

Live

Abdulgafar Obeitor

Alhassan Ibrahim

Ifeoluwa Oguntona

Babajide Ojoboorun

customercare@parallexbank.com

No

Yes

L1, L2, L3

Kuda Bank

Staging

Abdulgafar Obeitor

Godwin Chiezugo (Unlicensed)

cardproducts@kuda.com

help@kuda.com

N/A

Info

Monnify - Payment Gateway

https://teamapt.atlassian.net/wiki/spaces/TG/pages/1537245266

Info

Monnify - Payment Gateway

https://teamapt.atlassian.net/wiki/spaces/TG/pages/1537245266