This API enables you process refund to a customer for a transaction.
...
| Info | ||
|---|---|---|
| ||
POST: https://sandbox.monnify.com/api/v1/refunds/initiate-refund |
Please note that this endpoint is protected using OAuth2 Token. Visit Authentication section of this document for details on OAuth2 Token.
...
| Response Code | Response Message |
0 | Request is received successfully and will be processed. |
R1 | Transaction with specified reference does not exist. |
| R2 | Refund not permitted for specified transaction. |
| R3 | Specified refund amount is above transaction amount. |
| R4 | Specified refund amount is below minimum refund amount. |
| R5 | Merchant does not have sufficient funds to process refund. |
| R6 | Customer account details are invalid. N.B. To resolve this error: Every payment made by customers contains the sender's account details, and that is where refunds are sent to. However, on rare occasions, the sender's account details aren't sent to Monnify. To handle this scenario, include the customer's valid destinationAccountNumber and destinationAccountBankCode in your request body |
| R7 | No refund was initiated with the supplied refund reference. |
| R8 | supplied value has exceeded the maximum allowed number of characters. |
| R9 | Supplied refund reference already exists for the merchant. |
| R10 | Merchant account balance could not be retrieved. |
| R11 | Name inquiry network error. |
| R12 | The total amount of all refunds done on a particular transaction has exceeded the transaction amount. |
| M01 | System error. Contact support. |
| M02 | System error. Contact support. |
...