| Info |
|---|
DCIR - Direct Card Issuer Routing |
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents |
|---|
Client Business Support Emails
VPN | Monitoring Solution | Support Model | ||||
|---|---|---|---|---|---|---|
Live |
NO | NO | Bank is yet to select their choice and sign | ||||||||||
Live | NO | Yes | ||||||||||
Live |
From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response |
NO | YES | Bank is yet to select their choice and sign | ||||||||||
Live | chukwudiibeh@keystonebankng.com Head ‑ Inclusive Banking, Transaction & Electronic Banking | YES | YES | L1, L2, L3 | ||||||||
Live |
YES | Yes | L3 | ||||||||
Live |
NO | Pending Compliance | 1,2,3 | ||||||
Live |
NO | Yes (Needs Upgrade) | L3 | ||||||||||
Staging | YES | |||||||||||
Providus Bank | Staging | channelssupport@providusbank.com |
Oluwaseun Adewale
+234(0)8032674773
oadewale@providusbank.comInformation Technology Services Division
Faith Animashawun
E-Business Group
+234(0)9032096432
Ikenna Usoh
E-Business Group - Payment Acceptance & Digital Commerce .
+234(0)8037778256
Olasubomi Olorunleke
Information Technology Services Division
+234(0)9098933511
YES | ||||||||||||
Staging | N/A | |||||||||||
Zenith | Staging | N/A | ||||||||||
Client - Managed (Live) |
NO | ||||||||||
Live |
customercare@parallexbank.com |
Ebenezer Akinyemi - Ebenezer.Akinyemi@parallexbank.com Head, Fintech Partnership & Ecosystem
Rukaya Raheem
Rukayat.Raheem@parallexbank.com
Team Member, Partnership and Ecosystem Officer
Awele Oba
Team Member, Business Analytics
Emmanuel Eze
Team Lead, Channels Switching
No | Yes | L1, L2, L3 | ||||
Kuda Bank | Staging |
Racheal Kehinde
racheal.akinyeke@kuda.com
+2347025030798Deputy Team Lead, Retail/Corporate Onboarding
Adeshile Adeniran.
Lead Analyst, Card Business
+234 (0) 701 0156 236
Appolonia Ikeme
Head of Cards
+234 802 316 7410
appolonia.ikeme@kuda.com
N/A |
| Info |
|---|
DD - Direct Debit |
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents |
|---|---|---|---|---|---|
Fidelity Bank |
Service Live | |||||
Access Bank | Staging | ||||
Union Bank | Staging | ||||
Wema bank | Staging | ||||
Keystone | Scoping | ||||
Renmoney | Scoping |
| Info |
|---|
Monnify - Payment Gateway |
https://teamapt.atlassian.net/wiki/spaces/TG/pages/1537245266
| Info |
|---|
Monnify - Payment Gateway |
https://teamapt.atlassian.net/wiki/spaces/TG/pages/1537245266