...
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents | VPN | Monitoring Solution | Support Model | ||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Live | NO | NO | Bank is yet to select their choice and sign | |||||||||
Live | NO | Yes | ||||||||||
Live | From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response | NO | YES | Bank is yet to select their choice and sign | ||||||||
Live | chukwudiibeh@keystonebankng.com Head ‑ Inclusive Banking, Transaction & Electronic Banking | YES | YES | L1, L2, L3 | ||||||||
Live | YES | Yes | L3 | |||||||||
Live | NO | Pending Compliance | 1,2,3 | |||||||||
Live | NO | Yes (Needs Upgrade) | L3 | |||||||||
Staging | YES | |||||||||||
Providus Bank | Staging | channelssupport@providusbank.com | YES | |||||||||
Staging | N/A | |||||||||||
Zenith | Staging | N/A | ||||||||||
Client - Managed (Live) | NO | |||||||||||
Live | customercare@parallexbank.com | No | Yes | L1, L2, L3 | ||||||||
Kuda Bank | Staging | N/A |
| Info |
|---|
DD - Direct Debit |
Customer
Status
Technical Lead
(Developer)
Project Manager
Support Engineer
Customer Email(s) for Incidents
VPN
Monitoring Solution
Support Model
Live
NO
NO
Bank is yet to select their choice and sign
Live
NO
Yes
(No Email API)
Live
From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response
NO
YES
Bank is yet to select their choice and sign
Live
chukwudiibeh@keystonebankng.com
Head ‑ Inclusive Banking, Transaction & Electronic Banking
YES
YES
(Needs Upgrade)
L1, L2, L3
Live
YES
Yes
L3
Live
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents |
|---|---|---|---|---|---|
Fidelity Bank | Service Live | ||||
Access Bank | Staging | ||||
Union Bank | Staging | ||||
Wema bank | Staging | ||||
Keystone | Scoping | ||||
Renmoney | Scoping |
| Info |
|---|
DCIR - Direct Card Issuer Routing |
NO
Pending Compliance
1,2,3
Live
NO
Yes (Needs Upgrade)
L3
Staging
YES
Providus Bank
Staging
YES
Staging
@Ekene Udodi
N/A
Zenith
Staging
N/A
Client - Managed (Live)
NO
Live
No
Yes
L1, L2, L3
Kuda Bank
Staging
N/A
| Info |
|---|
Monnify - Payment Gateway |
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| Info |
|---|
Monnify - Payment Gateway |
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