...
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents | VPN | Monitoring Solution | Support Model | ||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Live | NO | NO | Bank is yet to select their choice and sign | |||||||||
Live | NO | Yes | ||||||||||
Live | From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response | NO | YES | Bank is yet to select their choice and sign | ||||||||
Live | chukwudiibeh@keystonebankng.com Head ‑ Inclusive Banking, Transaction & Electronic Banking | YES | YES | L1, L2, L3 | ||||||||
Live | YES | Yes | L3 | |||||||||
Live | NO | Pending Compliance | 1,2,3 | |||||||||
Live | NO | Yes (Needs Upgrade) | L3 | |||||||||
Staging | YES | |||||||||||
Providus Bank | Staging | channelssupport@providusbank.com | YES | |||||||||
Staging | N/A | |||||||||||
Zenith | Staging | N/A | ||||||||||
Client - Managed (Live) | NO | |||||||||||
Live | customercare@parallexbank.com | No | Yes | L1, L2, L3 | ||||||||
Kuda Bank | Staging | N/A |
...
Customer | Status | Technical Lead (Developer) | Project Manager | Support Engineer | Customer Email(s) for Incidents |
|---|---|---|---|---|---|
Fidelity Bank | Service Live | ||||
Access Bank | Staging | ||||
Union Bank | Staging | ||||
Wema bank | Staging | ||||
Keystone | Scoping | ||||
Renmoney | Scoping |
| Info |
|---|
DCIR - Direct Card Issuer Routing |
...
Customer
...
Status
...
Technical Lead
(Developer)
...
Project Manager
...
Support Engineer
...
Customer Email(s) for Incidents
...
VPN
...
Monitoring Solution
...
Support Model
...
...
Live
...
...
...
...
cardswitchingteam@accessbankplc.com
...
NO
...
NO
...
Bank is yet to select their choice and sign
...
...
Live
...
...
...
...
switchapplicationsupport@fcmb.com
...
NO
...
Yes
(No Email API)
...
...
Live
...
...
...
From Monday to Friday after 6pm and on Weekends, always send your emails to ChannelsDeliverySupport@fidelitybank.ng for fast response
...
NO
...
YES
...
Bank is yet to select their choice and sign
...
...
Live
...
...
...
...
chukwudiibeh@keystonebankng.com
Head ‑ Inclusive Banking, Transaction & Electronic Banking
...
YES
...
YES
(Needs Upgrade)
...
L1, L2, L3
...
...
Live
...
...
...
...
...
YES
...
Yes
...
L3
...
...
Live
...
...
...
...
NO
...
Pending Compliance
...
1,2,3
...
...
Live
...
...
...
switching&payments_services@wemabank.com
...
NO
...
Yes (Needs Upgrade)
...
L3
...
...
Staging
...
...
...
...
YES
...
Providus Bank
...
Staging
...
...
...
...
channelssupport@providusbank.com
...
YES
...
...
Staging
...
...
...
@Ekene Udodi
...
N/A
...
Zenith
...
Staging
...
...
...
...
N/A
...
...
Client - Managed (Live)
...
...
...
NO
...
...
Live
...
...
...
...
No
...
Yes
...
L1, L2, L3
...
Kuda Bank
...
Staging
...
...
...
N/A
| Info |
|---|
Monnify - Payment Gateway |
...
| Info |
|---|
Monnify - Payment Gateway |
...