Interview snapshots
- Adrian Agho
Following each interview conducted, concisely document the essential points in a summary for convenient reference and future access. Although it may be appealing to rely solely on audio recordings of the interview, reviewing these recordings to extract specific information can be time-consuming. To facilitate efficient information retrieval for yourself and relevant stakeholders, it is recommended to synthesize these summaries as you progress through the interview process.
Sample structure:
The name of the interview participant.
A photo of the interview participant.
Some quick facts about the interview participant.
A memorable quote from the interview.
A list of opportunities that you heard in the interview.
A list of insights from the interview.
An experience map that reflects the story that you collected in the interview.
An empathy map created from the responses in the interview.
Sample snapshots: https://docs.google.com/document/d/14zQm08w4AK8jYGItw0PzCSUBqo8qra3e06YkLqBZueo/edit?usp=sharing
Interview log. All interview snapshots should be compiled into one log for easy access. Example: https://docs.google.com/spreadsheets/d/1aMl5xbTeixmYpKHQS2T9-cCeRkzj05_8aXY0pi2rDw0/edit?gid=157615990#gid=157615990