/
Career progression paths
  • In progress
  • Career progression paths

    Core values

     

    Moniepoint core values

    Product design

     

    Moniepoint core values

    Product design

    Grit

    “I can’t”, “It’s impossible”. These words don’t exist in our dictionaries. We never give up, no matter the task. If at first you fail, you’ve learnt how not to do it, so you try again using another method.

    You approach challenges with a solution-oriented mindset, taking responsibility for your tasks and projects from start to finish. You identify obstacles, explore solutions, and follow through with commitment. You view every outcome - success or failure - as an opportunity to learn and grow, continually striving to deliver outstanding results, even in difficult situations.

    Empathy

    We put ourselves in people’s shoes. It’s the only way to truly understand what they feel and how to help them.

    A user-centred approach is core to your design process. You actively engage with users, gathering feedback to understand their behaviours and uncover their pain points. By incorporating user insights into your design decisions, you ensure your work addresses real problems in meaningful and impactful ways.

    Candour

    In all we do, honesty and openness come through. We empower our people to speak up. Because you can always speak up, you should always listen to people when they speak too.

    You foster open and honest collaboration by speaking up about challenges and opportunities and maintaining clear communication. You regularly give and receive constructive feedback, embracing diverse perspectives to strengthen your designs.

    Technical depth

    No matter the role, we believe that every single person should be well-versed in what they do here at Moniepoint.

    Your curiosity drives you to continually develop your expertise, staying up to date with the latest tools, trends, and best practices. This dedication to growth ensures your work remains innovative and consistently achieves high-quality outcomes.

    Integrity

    We adhere to all professional standards on the job. In the spirit of sportsmanship, we keep our eyes on the cup, always delivering the best. We win at all cost, never at the expense of our integrity.

    You uphold the highest professional standards in every aspect of your work. You remain committed to delivering your best while adhering to ethical principles.

    No ego

    Everyone is a DreamMaker, irrespective of their level in the organisation. Therefore, we operate on a ‘no ego’ level when it comes to the job. If someone has something you need to get the job done, ask them, politely. If you get a feedback (upward and downward) from a senior or junior colleague, the desire to get the job done must supercede your ego.

    You focus on the success of the team, actively seek feedback from others, and use it to improve and refine your work.

    Product design craft

    The essence of the craft lies in creating seamless, meaningful experiences through a process of research, intentional design, and iterative refinement. It’s about balancing aesthetics and functionality while ensuring the solution is user-centred and backed by data.

    Foundational design skills

    • Visual design: master typography, colour theory, grids, layout, and composition.

    • Interaction design: create intuitive interactions and user flows, leverage motion and micro-interactions for engagement.

    • Responsive and adaptive design: craft interfaces that adapt seamlessly to various devices and screen sizes.

    • Accessibility (A11y): design inclusive experiences following WCAG guidelines for diverse abilities.

    User-centred design

    • User research (UXR): conduct interviews, surveys, usability testing, and synthesise findings into actionable insights (e.g. personas, user journey maps).

    • Information architecture (IA): structure content logically for discoverability (e.g. sitemaps, taxonomies, card sorting).

    • Prototyping and wireframing: visualise concepts from low to high fidelity to validate ideas with stakeholders and users.

    • Behavioural psychology: understand mental models, cognitive biases, and user behaviour to influence design decisions.

    Scalable design system

    • Component library: create reusable UI elements based on atomic design principles for consistency.

    • Design system: build and maintain a scalable system, including design tokens for theming and cross-platform consistency.

    • Documentation: write clear, actionable guidelines for developers, designers, and stakeholders.

    Product strategy and business alignment

    • Business acumen: align design efforts with business goals, KPIs, and competitive positioning.

    • Design thinking: use iterative problem-solving to empathise, define, ideate, prototype, and test.

    • Lean UX and agile: rapid experimentation, collaboration in sprints, and iterative product development.

    • Frameworks: use prioritisation techniques like RICE, MoSCoW, and Jobs To Be Done (JTBD) to align product efforts.

    Cross-functional collaboration

    • Design-to-dev. handoff: document specs and behaviours, and ensure seamless implementation.

    • Technical collaboration: collaborate with developers to understand constraints, assess feasibility, and conduct design QA to ensure that the final implementation aligns with the intended design, functions correctly, and behaves as expected.

    • Stakeholder management: communicate the value of design, present work effectively, and align on goals with PMs, engineers, and marketers.

    Inclusive and ethical design

    • Accessibility and inclusion: build for all users, including those with disabilities, and testing with assistive technologies.

    • Ethical design practices: avoid dark patterns, prioritise user trust, and adhere to data privacy laws (e.g. NDPR, GDPR).

    • Cultural awareness: adapt designs for global audiences, considering language, cultural nuances, and regional differences.

    Motion and interaction

    • Micro-interactions: design purposeful animations and transitions that improve usability and feedback.

    • Motion principles: master easing, timing, and sequencing to guide attention and create fluid experiences.

    • Tool proficiency: expertise with tools like After Effects, Principle, or Lottie for interactive prototypes.

    Data-driven design

    • Analytics and metrics: use tools like Google Analytics, Mixpanel, or Hotjar to inform design decisions.

    • A/B testing: run experiments to validate assumptions and optimise outcomes.

    • Key metrics: understand and improve task completion rates, engagement, and retention.

    Content design and UX writing

    • Clear copywriting: craft concise, user-friendly copy.

    • Collaborative content strategy: partner with writers to maintain consistency in tone, voice, and messaging.

    Continuous learning and adaptation

    • Staying updated: follow industry trends, methodologies, and technological advancements.

    • Community engagement: participate in conferences, workshops, and online communities (e.g. NNGroup, IXDF).

    • Tool mastery: remain proficient with evolving design tools.

    Soft skills and emotional intelligence

    • Empathy: balance user needs, business goals, and team dynamics.

    • Conflict resolution: navigate team disagreements constructively and finding common ground.

    • Storytelling: frame design decisions in ways that resonate with both technical and non-technical audiences.

    Facilitation and leadership (Senior Product Designers and above)

    • Design workshops: lead sprints, ideation sessions, and alignment workshops with cross-functional teams.

    • Mentorship: coach junior designers, foster feedback cultures, and nurture team growth.

    • Advocacy: evangelise design principles and user-centred practices within the organisation.

    Role guide: responsibilities and progression

    Design Intern (010 Intern)

    Moniepoint job levelling rubric

    Working on their degree, new to the workplace, temporarily employed under close direction from a manager.

    Responsibilities

    • Support tasks: assist with production work, such as asset creation, basic prototyping, or research synthesis.

    • Learning: shadow senior team members to gain insight into professional design workflows.

    • Portfolio building: contribute to small projects to gain real-world experience and improve their design portfolio.

    Key skills

    • Basic understanding of design principles.

    • Enthusiasm and curiosity to learn.

    • Adaptability to new tools and processes.

    Career path

    • 3-12 months in the role

    • Temporary role focused on learning and contributing.

    • Performance in the internship often determines eligibility for a full-time Junior Product Designer role.

    Junior Product Designer (020 Junior Associate)

    Moniepoint job levelling rubric

    New to the job, figuring things out, requires fair amount of guidance from manager to deliver results.

    Responsibilities

    • Learning and execution: assist senior designers on smaller tasks or parts of larger projects while learning team workflows and design principles.

    • Feedback integration: actively seek and implement feedback to refine their work.

    • Consistency: ensure designs align with the design system and branding guidelines.

    • Skill development: build foundational design skills through real-world projects.

    Key skills

    • Foundational knowledge of design principles and tools.

    • Openness to feedback and eagerness to learn.

    • Ability to execute tasks under guidance.

    Career path

    • 2 years in the role

    • Entry-level role where the focus is on building core skills and gaining hands-on experience.

    • Gains mentorship from mid- and senior-level designers.

    Product Designer (030 Associate)

    Moniepoint job levelling rubric

    Settled into the job, able to deliver tasks with little guidance from manager; requires guidance on more strategic planning / more complex tasks.

    Responsibilities

    • Autonomy in projects: take ownership of medium-to-large design projects, delivering user-friendly and business-aligned solutions.

    • Cross-functional collaboration: collaborate with product managers and engineers to refine and implement designs.

    • Feedback incorporation: actively participate in design critiques and iterate based on feedback.

    • User-centric focus: apply research insights to create designs that prioritise usability and accessibility.

    Key skills

    • Strong proficiency in design tools and methodologies.

    • Ability to balance creativity and practicality.

    • Growing strategic mindset beyond execution.

    Career path

    • 3-5 years in the role

    • Takes on more ownership of projects and works with greater autonomy.

    • Focuses on developing technical expertise and cross-functional collaboration skills.

    Senior Product Designer (040 Senior Associate)

    Moniepoint job levelling rubric

    Expert at the job as individual contributor; able to do most things without supervision; mentors associates and junior associates; able to cover for short periods of time in manager's absence.

    Responsibilities

    • Leadership in design: lead complex, high-impact projects or features from concept to execution.

    • Mentorship: guide and mentor junior and mid-level designers, helping them improve their craft and process.

    • Collaboration: work closely with cross-functional teams to ensure designs meet user needs, business objectives, and technical feasibility.

    • Design system contribution: work closely with the Design System Designer to add, amend, or remove components from the design system library, ensuring scalability and consistency. Collaborate on building and maintaining the product-specific library by developing components outside the scope of the broader design system.

    • Problem solving: tackle ambiguous problems, propose innovative solutions, and align stakeholders.

    Key skills

    • Mastery of UX/UI design, prototyping, and user research.

    • Strategic problem-solving and critical thinking.

    • Leadership and mentorship capabilities.

    Career path

    • 3-5 years in the role

    • Leads significant projects and mentors junior designers.

    • Develops strategic thinking and system-level design skills.

    • May choose to remain an individual contributor (Principal) or start transitioning into management.

    Design Manager (050 Manager)

    Moniepoint job levelling rubric

    Coordinates and oversees the work of a group of individual contributors; sets the direction for the team, prioritises work, assesses quality of deliverables; relies on Directors and/or VPs for strategic guidance.

    Responsibilities

    • Team management: manage designers at various levels (junior, mid-level, senior). Take part in hiring designers, conduct performance reviews, set career development goals, and provide mentorship.

    • Project oversight: ensure projects are delivered on time and meet quality standards.

    • Design operations: streamline team workflows, ensure alignment with the design system, and manage tools and processes.

    • Collaboration: act as a bridge between designers, product managers, and engineers to align priorities and solve challenges.

    • Feedback and critique: facilitate design critiques and ensure constructive feedback is provided across the team.

    Key skills

    • Strong people management and mentoring capabilities.

    • Expertise in design craft and systems thinking.

    • Ability to align team efforts with business goals.

    Career path

    • Moves from hands-on design to team management and leadership.

    • Oversees team performance, growth, and project execution.

    • Develops skills in people management, resource allocation, and design operations.

    Senior Design Manager (060 Senior Manager)

    Moniepoint job levelling rubric

    Experienced manager and subject matter expert; sets direction for the team, prioritises work, assesses quality of deliverables with minimal strategic guidance from Directors and/or VPs.

    Responsibilities

    • Advanced team leadership: oversee multiple design teams, ensuring cohesion and high performance.

    • Strategic planning: develop and implement design strategies that align with company objectives and drive innovation.

    • Resource allocation: manage resources effectively to meet project demands and optimise team productivity.

    • Stakeholder communication: liaise with senior leadership to advocate for design initiatives and report on team progress.

    • Process improvement: identify and implement opportunities to enhance design processes and methodologies.

    Key skills

     

    Career path

     

    Director of a specific design discipline (070 Director)

    Moniepoint job levelling rubric

    Coordinates and oversees work of multiple teams that spans multiple quarters; unpacks high level business strategy into actionable objectives for teams.

    Responsibilities

    • Discipline-specific strategy: develop and implement the strategic vision for the specific design discipline, ensuring it aligns with overall company objectives.

    • Expert leadership: lead a team of specialists within the discipline, providing guidance, mentorship, and fostering professional growth.

    • Best practices development: establish and promote best practices, methodologies, and standards specific to the discipline to ensure consistency and excellence.

    • Cross-functional integration: collaborate with other departments to integrate the discipline's perspective into product development and company strategies.

    • Quality assurance: oversee the quality and effectiveness of the discipline's contributions, ensuring they meet user needs and business goals.

    • Thought leadership: stay abreast of industry trends and advancements within the discipline, driving innovation and maintaining a competitive edge.

    Key skills

    • Strong strategic thinking and organisational leadership.

    • Excellent communication skills to advocate for design at the executive level.

    • Experience managing large teams and complex projects.

    Career path

    • Functionally manages multiple design teams or a specific design vertical (e.g., UXR, UX, UXW).

    • Shapes the strategic direction of design within their scope.

    • Works closely with the Head of Design to influence the broader vision.

    Head of Design (080 Senior Director)

    Moniepoint job levelling rubric

    Oversees the work of multiple teams that spans multiple quarters; contributes to VPs setting of business strategy; operates with minimum supervision.

    Responsibilities

    • Overall design leadership: oversee all product design activities, ensuring cohesive, innovative, and high-quality design solutions across the entire product portfolio.

    • Vision and strategy: define and lead the long-term vision and strategy for product design, ensuring alignment with business objectives and customer needs.

    • Team leadership: build, manage, and inspire a world-class product design team. Foster a culture of collaboration, creativity, and excellence across the organisation.

    • Cross-functional alignment: work closely with executives, product, engineering, marketing, and other departments to ensure design is integrated into company-wide strategy and processes.

    • Innovation and experimentation: drive innovation by encouraging experimentation, exploring new trends, and adopting emerging technologies to push the boundaries of design.

    • Operational excellence: optimise team workflows, processes, and tools to ensure efficiency and scalability. Promote the consistent use of design system across teams.

    • Design advocacy: act as a champion for design at the executive level and throughout the organisation. Advocate for the value of design in achieving business outcomes and creating exceptional user experiences.

    • User-centred focus: ensure the team prioritises user research and usability testing to create intuitive, accessible, and impactful designs.

    • Mentorship and development: support the growth and career development of the design team through coaching, feedback, and professional opportunities.

    • Quality and impact: ensure design work not only meets high aesthetic and usability standards but also delivers measurable business results and user satisfaction.

    Key skills

     

    Career path

     

     

    Core responsibility buckets

    Product design craft

    1. Product design (UX/UI)

    2. Design systems

    3. Service design & system thinking

    4. Visual design & motion

    5. Prototyping (low-high fidelity)

    6. Well-documented handover-ready design

    7. Foundational knowledge of design skills and tools

    8. Product strategy

    Empathy, user understanding

    1. Conducting user research and usability testing

    2. Understanding of research tools and methodologies

    3. Championing the voice of users in the team and org

    4. Embedding user insights into product design

    Business understanding & delivery

    1. Helping meet business OKRs and KPIs

    2. On-time delivery of sprints and tasks

    3. Deep understanding of their assigned business unit and landscape

    4. Assist PMs, and business leaders in discovery and achieving business goals

    Sprint management & team collaboration

    1. Effectively managing workload

    2. Delivering good quality on simple to complex sprints

    3. Sprint leading skills/project management

    4. Good and clear communication with team members and other stakeholders

    5. Cross-functional team collaboration when needed

    6. Building effective documentation at the end of sprints

    Mentorship and org-wide knowledge sharing

    1. Critique work and give actionable feedback

    2. People management

    3. Effective function leader <> designer relationship

    4. Curiosity

    5. Presentation skills and knowledge sharing on design craft

    Related content

    The product & design team
    The product & design team
    Read with this
    Moniepoint Channels
    Moniepoint Channels
    More like this
    Global framework
    Global framework
    Read with this
    Moniepoint onboarding
    Moniepoint onboarding
    More like this
    User incentives
    User incentives
    Read with this
    Moniepoint rewards
    Moniepoint rewards
    More like this