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Design team

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Product prioritisation and development
Product prioritisation and development
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Product prioritisation guidelines
Product prioritisation guidelines
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Product discovery guidelines
Product discovery guidelines
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Designs & handoff documentation
Designs & handoff documentation
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Confluence and Jira documentation
Confluence and Jira documentation
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Product templates
Product templates
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The product & design team
Goals and KPIs
Product prioritisation and development
Technical implementation
Monitoring in production
Product templates
Detailed context
Ways of working
- Design
- Product
  - Discovery team rituals
  - Discovery processes
UX & UXR
Business units and teams
Resources
My mission

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Customer journey maps

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Source: https://www.nngroup.com/articles/journey-mapping-101/

AKA story maps.
It can be used in research to capture specific user flows.
It can be used as a tool in solution ideation, to create a future customer journey map that solves the pain points uncovered (what is currently referred to as story maps).

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