Description
A brief summary of what the product does, its purpose, and target audience.
Team information
Designers | @Alison Eyo |
Engineers | |
Stakeholders | @Barakat Ajadi (VAS) |
Figma | |
Useful links |
Mission, goals and OKRs
Mission
This is the high-level, enduring purpose of the product. It answers the question, "why does this product exist?". The mission is typically broad, stable over time, and provides a guiding star for all activities (e.g. "to empower small businesses with intuitive and accessible financial tools").
Clearly state the overarching purpose of the product.
Strategic goals
These are the longer-term, strategic outcomes that the product aims to achieve. Goals are often aligned with the mission but are more specific and time-bound, describing what success looks like in broader terms (e.g. "become the leading financial tool for small businesses in our target market by 2025").
Outline the long-term goals that align with the mission, giving context to the short-term objectives.
OKRs (Q4 2024)
Objectives: these are specific, time-bound targets that you want to achieve within a shorter timeframe (e.g., quarterly or annually). Objectives are derived from the broader goals but are more focused and actionable (e.g. "increase user engagement with our financial tools").
Key results: these are measurable outcomes that indicate progress towards achieving the objective. Each objective typically has 3-5 key results that quantify success (e.g. “increase weekly active users by 25%, reduce churn rate by 10%, and improve customer satisfaction score by 15 points”).
Objectives | Key results |
---|---|
Increase user engagement with our financial tools. |
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Increase reliability across VAS products |
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Add new billers (Showmax, Sportybet) |
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Remita integration | |
Education category and billers |