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Moniepoint VAS payments

Description

A brief summary of what the product does, its purpose, and target audience.

Team information

Designers

 

Engineers


Stakeholders

(VAS)

Figma


Useful links


Mission, goals and OKRs

Mission

This is the high-level, enduring purpose of the product. It answers the question, "why does this product exist?". The mission is typically broad, stable over time, and provides a guiding star for all activities (e.g. "to empower small businesses with intuitive and accessible financial tools").

Clearly state the overarching purpose of the product.

Strategic goals

These are the longer-term, strategic outcomes that the product aims to achieve. Goals are often aligned with the mission but are more specific and time-bound, describing what success looks like in broader terms (e.g. "become the leading financial tool for small businesses in our target market by 2025").

Outline the long-term goals that align with the mission, giving context to the short-term objectives.

OKRs (Q4 2024)

Objectives: these are specific, time-bound targets that you want to achieve within a shorter timeframe (e.g., quarterly or annually). Objectives are derived from the broader goals but are more focused and actionable (e.g. "increase user engagement with our financial tools").

Key results: these are measurable outcomes that indicate progress towards achieving the objective. Each objective typically has 3-5 key results that quantify success (e.g. “increase weekly active users by 25%, reduce churn rate by 10%, and improve customer satisfaction score by 15 points”).

Objectives

Key results

Increase user engagement with our financial tools.

  • Increase weekly active users by 25%

  • Reduce churn rate by 10%

  • Improve customer satisfaction score by 15 points

 Increase reliability across VAS products

  • Have multiple providers across products

 Add new billers (Showmax, Sportybet)

 

Remita integration


Education category and billers