This is a page managed for Technical Support and Monitoring Engineer for day to day operations.
Frequently used
https://teamapt.atlassian.net/servicedesk/customer/portal/70 – For System Admin Tickets to Moniepoint
Service Desk - Quick Links?
https://teamapt.atlassian.net/servicedesk/customer/portal/44 link for Chiamaka Ofomata
https://teamapt.atlassian.net/wiki/x/AQD8RgSWITCH AWS - This uses SSO and location should be set to EU West 2
Portal Checks Hourly Report - Expectation is 3 checks per shift daily, before we get Monitoring to all banks
Spool samples - Grafana (teamapt.com) - Spool RC Count
https://teamapt.atlassian.net/servicedesk/customer/portal/51/group/202/create/838
Documents Base by Topic
Password page
Standard Operating Procedure
DCIR C4 Diagram for Monitoring
Solution Improvement
Incident Management Template
SWITCH RESOURCES
Grafana Production (Transactions) : https://hermes.aptpay-switch.teamapt.com/d/wbZ_UD7Nz/teamapt-switch-dashboard-production-copy?
Grafana VPN: https://hermes.aptpay-switch.teamapt.com/d/LOjLuCzHz/aws-vpn?orgId=1
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AS-1996Getting issue details...
STATUS
Mappings here