This is a page to ensure smooth onboarding for new joiners with Application Monitoring and Technical Support
Access Request
S/N | Platform | Responsible | Contact / Team | Approval Needed |
|---|---|---|---|---|
1 | Application Monitoring | Monitoring | ||
2 | Tech Support | N/A | ||
3 | Confluence AptPay DCIR
| Infrastructure | Functional Manager | |
4 | Application Monitoring | Functional Manager | ||
5 | OpenVPN to access Staging | Infrastructure | N/A | |
6 | No access request required | Infrastructure | N/A | |
7 | Infrastructure VP | Head, TeamApt Tech Support | ||
8 | TeamApt Shared Drive | N/A | N/A | |
9 | Slack - All Channels
| Monitoring | N/A | |
10 | Confluence - Restricted pages | Monitoring | Functional Manager | |
11 | Slack - All groups | Functional Manager | N/A | N/A |
12 | Functional Manager | N/A | NO |
N:B - This is a must watch for new joiners
KSS on DCIR Product
Service Desk KSS
Validation Reporting and Dispute Reopening
Monitoring NIBSS Switch Transactions