Onboarding Program for New Team Members

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Onboarding Program for New Team Members

Owned by June Johnson

Last updated: Nov 12, 2024 by Ovie Ukorigho

2 min read

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This onboarding program is a structured process designed to welcome and integrate new employees into Teamapt Juliana switch. It's essentially a roadmap that guides new hires through their initial days, weeks, or even months in a company.

The goal of onboarding is to help new employees feel welcomed, informed, and prepared to succeed in their roles. It involves a combination of administrative tasks, training, and social integration.

INTRODUCTION TO LINE MANAGER AND WORK BUDDY: The line manager and work buddy would have been informed about the new employee and a task would be created for them on BambooHr to welcome the new employee through a direct message on workplace

ADDITION TO ALL MEETINGS: The associate product manager will add the email of the new employee to all meetings they will be required to attend.

INTRODUCTIONS IN ALL TEAM STANDUP & GENERAL STANDUP: The first day/week of the new employee will be an introduction between the old employees and the new employee. Team standup introduction is just the APM of each team introducing the new employee to the entire team during standup while general standup introduction is when old employees open cameras to introduce themselves(name, role) to the new employee.

COMPANY ORGANOGRAM & TEAM COMPOSITION: Teamapt’s organogram shows the hierarchical relationships between different departments and teams. We have the following departments in Teamapt switch:

Product department: This team include the chief product officer, technical product manager and the associate product manager. Their responsibility is to conceptualise, develop, and bring products to market.

Engineering department: This team include enterprise architect, backend engineers, frontend engineers, and quality assurance engineers. They are responsible for transforming product ideas into functional products. Their role involves Product Development, Technical Architecture, coding, and testing

Project delivery department: This team include project delivery managers. They are responsible for ensuring that switch products or solutions are successfully delivered to third parties and other financial institutions.

Technical support department: This team include Technical support engineers. They are responsible for diagnosing and resolving technical problems and also ensure the smooth operation of the switch products.

Application monitoring department: This team include Application monitoring engineers. They are responsible for ensuring the optimal performance and reliability of switch products. They act as the guardians of the product's health. Their role involves Performance Monitoring, Error Detection, Performance Optimisation, Alerting, Tooling, and Incident Response

Compliance department: They are responsible for ensuring Teamapt switch operates within legal and ethical boundaries. They safeguard the Teamapt switch reputation and protect it from legal risks. Their role involves Regulatory Adherence, Risk Management, Policy Development, Employee Training, Auditing and Monitoring, and Incident Response.

PRODUCT WALKTHROUGH: The product walkthrough is a guided tour of switch products for new employees. It's designed to give them a comprehensive understanding of the product's features, functionalities, and target market. This walkthrough often involves Product demonstration, Feature highlights, Target audience overview, Product roadmap, and Q&A session.

ACCESS TO DOCUMENTATION: Documentations will be provided to the new employee to view, use, and understand the Teamapt's internal documents. This includes Product documentation, Jira documentation, onboarding documentation, diagrams, and technical documentation.

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