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TeamApt Integrity OPS

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Created by Success Imakuh , last modified on Feb 03, 2025

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This is a page managed for Technical Support and Monitoring Engineer for day to day operations.

Frequently used

Service Desk - Quick Links?

Service Desk JIRA
Service Desk Dashboard
Grafana Monitoring
Spool Transaction samples
https://teamapt.atlassian.net/servicedesk/customer/portal/44 link for Chiamaka Ofomata
https://teamapt.atlassian.net/wiki/x/AQD8Rg
SWITCH AWS - This uses SSO and the location should be set to EU West 2
Portal Checks Hourly Report - Expectation is 3 checks per shift daily before we get Monitoring to all banks
Spool samples - Grafana (teamapt.com) - Spool RC Count
Service Notification Requests
https://teamapt.atlassian.net/servicedesk/customer/portal/51/group/202/create/838
NGINX Plus
DCIR Response Code Count by Date and Interchange. - The query counts transactions by response codes within a specific date range and for selected interchange IDs.

Documents Base by Topic

DCIR C4 Diagram for Monitoring

SWITCH RESOURCES
- Grafana Production (Transactions) : Switch Grafana
- VPN Mappings Below
AS-1996 - Getting issue details... STATUS

Training and Development

Training and Development Links - Site Reliability Engineer

Confluence as a Knowledge base

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