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This is a page managed for Technical Support and Monitoring Engineer for day to day operations. |
Frequently used
https://teamapt.atlassian.net/servicedesk/customer/portal/70 – For System Admin Tickets to Moniepoint
/wiki/spaces/AS/pages/1795850368
TOOLS
Decrypt password
NGINX Plus
Service Desk - Quick Links?
https://teamapt.atlassian.net/servicedesk/customer/portal/44 link for Chiamaka Ofomata
https://teamapt.atlassian.net/wiki/x/AQD8RgSWITCH AWS - This uses SSO and the location should be set to EU West 2
Portal Checks Hourly Report - Expectation is 3 checks per shift daily before we get Monitoring to all banks
Spool samples - Grafana (teamapt.com) - Spool RC Count
https://teamapt.atlassian.net/servicedesk/customer/portal/51/group/202/create/838
DCIR Response Code Count by Date and Interchange. - The query counts transactions by response codes within a specific date range and for selected interchange IDs.
Documents Base by Topic
DCIR C4 Diagram for MonitoringSolution Improvement
Incident Management Template
SWITCH RESOURCES
- Grafana Production (Transactions) : https://hermes.aptpay-switch.teamapt.com/d/wbZ_UD7Nz/teamapt-switch-dashboard-production-copy?
Grafana VPN: https://hermes.aptpay-switch.teamapt.com/d/LOjLuCzHz/aws-vpn?orgId=1 Switch Grafana
- VPN Mappings Below
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Training and Development
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Training and Development Links - Site Reliability Engineer |