Common Error Codes

APTPAY Customer Solutions

Work Schedule - AptPay Ops

https://teamapt.atlassian.net/l/cp/a081yhjA

https://teamapt.atlassian.net/wiki/x/QAAWRQ

HERA - Dashboard | Database Queries

Aptent UI

https://teamapt.atlassian.net/l/cp/b16Yhh2r

New Relic Assist

Key Exchange

https://teamapt.atlassian.net/wiki/spaces/AS

https://teamapt.atlassian.net/servicedesk/customer/portal/70 – For System Admin Tickets to Moniepoint

Infra - DB - Requests/Escalations

/wiki/spaces/AS/pages/1795850368

TOOLS
Decrypt password
NGINX Plus

https://teamapt.atlassian.net/wiki/x/VYClZQ

MONITORING

Changing Authentication config - For Monitoring Utils

MONITORING PLAYBOOK | AptPay

Service Desk JIRA

Service Desk Dashboard

Grafana Monitoring

Spool Transaction samples

https://teamapt.atlassian.net/servicedesk/customer/portal/44 link for Chiamaka Ofomata
https://teamapt.atlassian.net/wiki/x/AQD8Rg

SWITCH AWS - This uses SSO and the location should be set to EU West 2

Portal Checks Hourly Report - Expectation is 3 checks per shift daily before we get Monitoring to all banks

Spool samples - Grafana (teamapt.com) - Spool RC Count

Service Notification Requests

https://teamapt.atlassian.net/servicedesk/customer/portal/51/group/202/create/838

NGINX Plus

DCIR Response Code Count by Date and Interchange. - The query counts transactions by response codes within a specific date range and for selected interchange IDs.