This is a page managed for Technical Support and Monitoring Engineer for day to day operations.
Frequently used
https://teamapt.atlassian.net/servicedesk/customer/portal/70 – For System Admin Tickets to Moniepoint
/wiki/spaces/AS/pages/1795850368
TOOLS
Decrypt password
NGINX PlusChanging Authentication config - For Monitoring Utils
Service Desk - Quick Links?
https://teamapt.atlassian.net/servicedesk/customer/portal/44 link for Chiamaka Ofomata
https://teamapt.atlassian.net/wiki/x/AQD8RgSWITCH AWS - This uses SSO and the location should be set to EU West 2
Portal Checks Hourly Report - Expectation is 3 checks per shift daily before we get Monitoring to all banks
Spool samples - Grafana (teamapt.com) - Spool RC Count
https://teamapt.atlassian.net/servicedesk/customer/portal/51/group/202/create/838
DCIR Response Code Count by Date and Interchange. - The query counts transactions by response codes within a specific date range and for selected interchange IDs.
Documents Base by Topic
DCIR C4 Diagram for Monitoring
SWITCH RESOURCES
- Grafana Production (Transactions) : Switch Grafana
- VPN Mappings Below
AS-1996 - Getting issue details... STATUS