APTPAY Customer Solutions

APTPAY Customer Solutions

ATS - AptPay Transaction Switch (formerly known as DCIR)

  • Direct Card Issuer Routing

S/N

Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

VPN

Monitoring Solution

Support Model

Email API

S/N

Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

VPN

Monitoring Solution

Support Model

Email API

1

Access Bank

Live

@Abdulgafar Obeitor

@Opeyemi Animashaun

@Chiamaka Ofomata

cardswitchingteam@accessbankplc.com

NO

NO

Bank is yet to select their choice and sign

NO

2

First City Monument Bank

Live

@Abdulgafar Obeitor

@Abraham Isinguzoro

@Ugochukwu Ebirika

switchapplicationsupport@fcmb.com

NO

Yes
(No Email API)

 

NO

3

Fidelity Bank

Live

@Abdulgafar Obeitor

@Abraham Isinguzoro

@Feyisayo Oyeniran

FEPSupport@fidelitybank.ng

From Monday to Friday after 6pm and on Weekends, always send your emails to  ChannelsDeliverySupport@fidelitybank.ng  for fast response

 

NO

YES

Bank is yet to select their choice and sign

NO

4

Keystone Bank

Live

@Abdulgafar Obeitor

@Oluwakemi Oni

@Saheed Yusuf

chukwudiibeh@keystonebankng.com

Head ‑ Inclusive Banking, Transaction & Electronic Banking

YES

YES
(Needs Upgrade)

L1, L2, L3

YES

5

Union Bank

Live

@Alhassan Ibrahim (Deactivated)

@Oluwakemi Oni

@Oluwatofunmi Obafemi

itechannels@unionbankng.com

YES

Yes

L3

YES

6

United Bank for Africa (UBA)

Live

@Abdulgafar Obeitor

@Ifeoluwa Oguntona

@Saheed Yusuf

 

NO

Pending Compliance

1,2,3

NO

7

Wema Bank

Live

@Alhassan Ibrahim (Deactivated)

@Opeyemi Animashaun

@Golden-Joe Osegbe

switching&payments_services@wemabank.com

NO

Yes (Needs Upgrade)

L3

YES

8

Eco Bank

Live

@Abdulgafar Obeitor

@Ifeoluwa Oguntona

@Feyisayo Oyeniran

@Ugochukwu Ebirika
Please update 17/03/2025

YES

NO

L3

 

9

Stanbic Bank

Live

@Abdulgafar Obeitor

@Ifeoluwa Oguntona

@Ugochukwu Ebirika

@Ugochukwu Ebirika
Please update 17/03/2025

N/A

Yes

L3

 

10

Zenith

Staging

@Abdulgafar Obeitor

@Ifeoluwa Oguntona

@Chiamaka Ofomata

 

N/A

 

 

-

11

Polaris Bank

Client - Managed (Live)

@Abdulgafar Obeitor

@Oluwakemi Oni

@Ugochukwu Ebirika

 

NO

 

 

 

N/A

12

Palm Pay

Pilot

@Abdulgafar Obeitor

@Abraham Isinguzoro

@Ekene Udodi

 

 

 

@Emmanuella Edeh
Please update
24/04/2025

NO

13

Parallex Bank

Live

@Abdulgafar Obeitor

@Alhassan Ibrahim (Deactivated)

@Ifeoluwa Oguntona


@Babajide Ojoboorun

customercare@parallexbank.com

No

Yes

L1, L2, L3

-

 

 

 

 

 

 

 

 

 

 

 

14

Kuda Bank

Deprioritized

@Abdulgafar Obeitor

 

@Godwin Chiezugo (Unlicensed)

 

cardproducts@kuda.com

help@kuda.com

N/A

 

 

N/A

15

Providus Bank

Deprioritized

@Abdulgafar Obeitor

@Godwin Chiezugo (Unlicensed)

@Golden-Joe Osegbe

channelssupport@providusbank.com

YES

 

 

N/A

 

DD - Direct Debit

Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

Customer

Status

Technical Lead

(Developer)

Project Manager

Support Engineer

Customer Email(s) for Incidents

Fidelity Bank

Service Live

@Lewis Ugwu

@Emmanuella Edeh

@Chiamaka Ofomata

 

Access Bank

Staging

@Lewis Ugwu

@Emmanuella Edeh

@Golden-Joe Osegbe

 

Union Bank

Staging

@Lewis Ugwu

@Emmanuella Edeh

@Golden-Joe Osegbe

 

Wema bank

Staging

@Lewis Ugwu

@Juliana Haruna (Unlicensed)

@Saheed Yusuf

 

Keystone

Scoping

@Lewis Ugwu

@Emmanuella Edeh

@Saheed Yusuf

 

Renmoney

Scoping

@Lewis Ugwu

@Emmanuella Edeh

@Saheed Yusuf

 

Monnify - Payment Gateway

TeamApt_Monnify Integration Project